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UNIVERSITY OF TEXAS AT AUSTIN Student Outreach and Support Case Manager in Austin, Texas

:Resources and Consultation - Provide immediate and ongoing support to students in crisis including, but not limited to, interacting with students and their families, student affairs offices, academic units, and relevant departments to coordinate University responses to students' needs or following a student death. Provide students with comprehensive referral services. Appropriately and efficiently provide crisis response as identified by the unit manual. Develop and implement prevention and intervention strategies for students in crisis. Assist the Dean of Students with threat assessment and significant incidents in the University community.Collaboration - Collaborate closely with campus partners to ensure a comprehensive and holistic approach to student needs and crisis services including serving as a liaison to academic colleges and University Housing and Dining.On-Call Coverage - Participate in on-call rotation and serve as an emergency contact for UHD, UTPD, CMHC, and other departments after hours, on weekends and holidays.Outreach and Communication - Provide ongoing safety and support to students, and provide follow up after initial emergency incident. Organize outreach efforts to ensure that the University community is aware of the services provided for students in crisis, including campus presentations and trainings (as needed).Other duties as assigned.Required Qualification:Masters degree in Higher Education, Psychology, Educational Psychology, or other related field and at least 3 years of experience advising college students, including the following - direct experience with individual crisis management and in the development, implementation, mediation, and evaluation of crisis and-or grief intervention protocols. Experience with case management and case consultation. Demonstrated organizational, administrative, listening and problem-solving skills. Ability to work independently and as part of a team. Ability to work under stress, perform multiple tasks, and maintain confidentiality. Excellent interpersonal skills and ability to build campus partnerships. Demonstrated ability to successfully work with a diverse community and provide programs and services from a non-judgmental perspective.Relevant education and experience may be substituted as appropriate.Preferred Qualifications:More than three years of experience counseling or advising college students, including the following: direct experience with crisis management counseling and in the development, implementation, mediation, and evaluation of crisis and/or grief intervention protocols. Experience in victim/survivor advocacy relating to sexual harassment-including sexual violence and an understanding of Title IX federal law. Knowledge of best practices for addressing behavior concerns regarding threat mitigation. Commitment to social justice issues and a demonstrated background working with diverse groups of people. Ability to exercise discretion and independent judgment regarding student issues as well as parental and faculty concerns. Demonstrated excellent public speaking and presentation skills.Salary Range:$63,350 non-negotiableWorking ConditionsStandard office environmentFlexibility in working location is important for this job to meet the needs of our campus partners.Work ShiftThe successful candidate must participate in on-call rotations and serve as an emergency contact for University Housing and Dining, UTPD, CMHC, and other departments after hours, on weekends and during holidays. Flexibility in schedule is important for this position.Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. B fore submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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