SRE - Operations Engineer, IS&T Enterprise Systems

Austin,Texas,United States

Corporate Functions

The Operations Engineer in Crypto Services team manages key technical infrastructure. An ideal candidate will have experience in Systems Administration. The Operations Engineer will monitor infrastructure and application services and drive incident management. The Ops engineer will work closely with SRE's, PKI Engineers, systems engineers, network engineers, database administrators and information security teams to effectively ensure availability and reliability. For this position, strict application security and high availability requirements must be balanced to achieve optimal solutions.

Description

The successful candidate will participate in troubleshooting issues following established procedures, documenting problems, managing incidents and owning the issue from the initial contact to resolution. Additionally the engineer will be responsible for critical compliance tasks. Responsibilities of the Operations Engineer includes the following: - Serve as a full time, primary on-call, responding and mobilizing efforts to address outages - Follow change management procedures and deploy code using configuration management (e.g. Puppet, Chef, Ansible, etc) - Set priorities and work efficiently in a fast-paced environment - Measure and optimize system performance - Monitor telemetry and address alerts to ensure smooth operations - Strong communication skills and ability to work effectively across multiple business and technical teams - Demonstrate ability to deliver results on time with high quality

Minimum Qualifications

• BS in engineering, computer science or other technical disciplines or foreign equivalent

• 3+ years in industry.

• 3+ years of expertise with Linux (any distro, but especially RHEL). Standard UNIX utilities and programs

• 3+ years of expertise with scripting languages such as Bash, Python

• 3+ years of expertise with Puppet, Chef or Ansible

• Understanding of SRE principles and goals along with prior on-call experience

• Track record of practical problem solving, excellent communication, and documentation skills

• Experience with monitoring tools such as icinga / nagios and log aggregation tools like Splunk

Key Qualifications

Preferred Qualifications

• Experience in managing the applications on AWS/GCP & Kubernetes Working knowledge of Database

• Experience around Security and Compliance

• Experience working on supporting Java applications

Education & Experience

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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