Description

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

The AWS GameDay team is seeking an experienced Senior Technical Program Manager (TPM) to be responsible for planning, implementing, and delivering of programs and projects across multiple teams that support the technical management and enablement of AWS partners and customers across the globe. This TPM will be responsible for driving program standardization across global teams including stakeholder alignment, implementing mechanisms for cross-collaboration, interacting with various program teams, and coordinating across business partners and geographies.

AWS GameDay is an interactive team-based exercise designed for participants to use and expand their AWS skills in a realistic, gamified, risk-free environment. Participants are given an AWS account to share with a starting architecture that they will evolve in response to realistic business and technical requirements designed to challenge them. GameDay events delivered at public events and privately for customers provide awareness, enablement, and reinforcement of AWS services, best practices, and architecture patterns through open-ended experimentation. Our main goal is for customers to use GameDay as a learning mechanism which will ultimately help them operate their businesses smarter on AWS. We host GameDay events publicly at conferences such as re:Invent, and privately for customers ranging from startups to large enterprises.

Key job responsibilities

• Lead planning, execution and delivery of projects and key initiatives across the AWS GameDay team

• Manage multiple projects, spanning a number of technical teams and technology areas across multiple geographies

• Own communication for technical and go-to-market delivery across these projects with senior leadership and partner organizations

• Anticipate bottlenecks and balance business needs versus technical constraints to move these projects forward quickly

• Work across business, product, and field teams to balance business and technical variables to deliver mechanisms

• Oversee gaps between teams, processes, and systems to better deliver organizational goals and improve our customer and partner experience

A day in the life

In this role you will have the opportunity to work cross-functionally with AWS field teams, partner teams, marketing teams, and service teams to implement programs and solutions that accelerate customer AWS adoption of the cloud via our partners. You are experienced with program management, communications, reporting, strategy development, execution, and are highly organized. You also have an understanding of current cloud technology topics and partner well with technical and non-technical teams to collaborate on complex problems or opportunities, solving them with innovative solutions.

About the team

AWS GameDay is a gamified learning event that challenges participants to use AWS and partner solutions to solve real-world technical problems in a team-based setting. Unlike traditional workshops, GameDays are open-ended and non-prescriptive to give participants the freedom to explore and think outside the box.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 5+ years of technical product or program management experience

• 3+ years of analytical, quantitative, communication, and presentations experience

• 7+ years of working directly with engineering teams experience

• 5+ years of technical program management working directly with software engineering teams experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

• Experience in software development

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.