Job Information
Amazon Software Development Engineer, Amazon Customer Service in Austin, Texas
Description
Are you passionate about building innovative device applications and architecting scalable solutions with the latest offerings from AWS? Do you want to be at the forefront of designing the next generation of diagnostic, troubleshooting, and self-healing systems?
We are building Amazon's Customer Service systems, and you will have the opportunity to design, build, and deploy software to support the latest Amazon devices, such as new Echo/Alexa devices, Fire TVs, Fire Tablets, and related Alexa app features on Android and iOS. We're working hard, having an incredible time, and making history – come join us on this exciting journey!
Key job responsibilities
You look at technology challenges as an opportunity and you love:
Solving difficult problems with elegant and practical code
Helping define engineering best practices and providing technical mentorship to other members of the engineering team
Being thoughtful for the customer and ensuring their needs come first
Designing and building software for Alexa enabled devices, mobile clients, Amazon.com and backend cloud server systems
You're an awesome fit if you demonstrate...
Industry-leading technical abilities showcasing a breadth and depth of technical knowledge
The ability to build good working relationships within the team by communicating clearly both verbally and in writing
Strong problem solving and trouble shooting skills with the ability to come up with creative solutions to seemingly impossible problems
Effective technical leadership skills to improve technologies and infrastructure of the team
Are curious trying new technologies, and passionate about innovating on behalf of customers
We use agile development strategies and want software engineering wizards who can thrive in a fast paced, high-energy work environment
A day in the life
Take requirements and convert it to scalable design, execution plan, quality code deliverable to delight our customers
Contribute to the full software development lifecycle, including scoping, design, code, testing, deployment and maintenance of the team's software
Active in operational support and ensure that the root causes of operational issues are identified and resolved
Build and maintaince software pipelines to deliver software solutions to Android devices
Software Documentation - show how it is constructed, tested, and operated
Actively mentor other development engineers
SDE role in team is focused on delivering value to customers incrementally. Day in the role includes but not limited to
Contributing to work backwards plan or execution plan to deliver customer value
Learn and be curious, find scalable ways to solve inefficiencies or software defects
Collaborate on defining best customer experience
Delivering quality design and code
Reviewing peer's work to ensure high quality and providing feedback with empathy, while keeping standards high for quality
Influencing team by improving any process inefficiency
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Benefits Summary:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
About the team
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve on behalf of our customers.
Inclusive Team Culture
Here at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language
Preferred Qualifications
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
1+ years of Android development experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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