Administration: Maintains programmatic oversight of ACTS housed within the Sanger Learning Center, including developing and facilitating content, curriculum, programming, and services. Works with the Director and fiscal personnel to develop and operationalize a sustainable budget for all ACTS. Responsible for day-to-day budgetary management, ensuring maximum resource utilization, and maintaining the programs favorable financial position. Maintains organizational oversight of ACTS, including fiscal, personnel, and records administration. Represents the department to various institutional divisions, working groups, external government agencies, vendors, faculty, staff, and students. Ensures timely and accurate communications are disseminated vertically and horizontally across the department, institution, and stakeholders as needed.Supervision and Direct Student Support: Serves as direct and secondary supervisor of student service personnel comprising ACTS. Provides training and continuing education, manages performance, conducts performance evaluations, manages corrective and disciplinary action as needed, and motivates full-time and student staff to peak productivity, performance, excellence, and innovation. Provides direct service to students, teaches Sanger Learning Center classes and workshops, and provides academic counseling.Development and Viability: Helps lead strategic planning and resource allocation for ACTS. Serves as a department leader in developing strategic priorities for SLC to complement division and institutional mission, vision, and strategic plan. Collaborates with department and division leadership and internal/external partners through communication, collaboration, and consultation on strategic design and effective partnerships.Assessment and Reporting: Collaborate with the director or their designee to develop and implement program evaluation initiatives. Identifies effectiveness targets, works with department leadership to adopt them as goals, and assures their attainment by implementing effective and relevant accountability and assessment practices.Professional Development:Maintains, participates, and contributes to current knowledge of academic support, theory, and best practices and provides training and continuing education to staff to continuously advance programs and student services.