Description

Introduction

Do you have the career opportunities as a(an) Registrar you want with your current employer? We have an exciting opportunity for you to join Heart Hospital of Austin which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

Heart Hospital of Austin, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Registrar where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

Must be able to demonstrate understanding of HCA’s and St. David’s safety initiatives by strict compliance to all safety protocols and procedures. Establishes and maintains systems to effectively carry out assigned responsibilities. Demonstrates flexibility and creativity in supporting the objectives and operations of the Heart Hospital of Austin. Vested in and demonstrates commitment to the mission and values statement of Heart Hospital of Austin. Must be able to be self-directed and self-initiating in the performance of duties, requiring minimal supervision and direction. Must have excellent interpersonal skills, presenting in a caring and professional demeanor with patients, staff, physicians, providers and the general public in the performance of all duties. Must be able to work with others in an effective manner using a team approach. Must be able to communicate effectively patient and financial information. Must be proficient with medical terminology. Must have good organizational and time management skills and show the ability to prioritize duties. Must have regular, predictable attendance. Must be familiar with computer and word processing software. Demonstrates ability to respond to emergency situations. Demonstrates ability to provide all telephone operations.

• Interview and recepts incoming patients, his/her relatives, or other responsible individuals to obtain identifying and demographical information with insurance and financial information.

• Search MPI completely and assign the correct medical record number.

• Verify insurance benefits and determines pre-certification/authorization status via online or other resources. If pre certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.

• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.

• Understand/explain policies regarding services, pricing, insurance billing, and payment of account. Request full or partial payment for services rendered according to collection policies.

• Follows all guidelines set forth in the Cash Handling policy. Produce paperwork on each patient for distribution to appropriate departments.

• Assign Insurance Plans (IPlans) accurately.

• Notify HIM for any duplicate unit numbers.

• Activate all pre-registered patients that have reported for service.

• Welcomes patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions.

• Answers telephone in a timely and professional manner.

• Serves as point of contact for initiation of appropriate emergency communication procedures and alarm signals such as fire, bomb threat, weather threat, missing baby or patient, disasters, and cardiac arrest. Shows thorough knowledge of all code/alarm procedures.

• Develops and maintains effective relations with referring physicians and their office staff

• Communicates with the physician’s offices to obtain clinical information

• Provides feedback and follow through with responses to questions that arise from physicians and their office staff.

• Establish and maintains long-term customer relations, building trust and respect by consistently meeting and exceeding expectations.

• Answers any questions and explains policies clearly.

• Provides assistance, guidance and direction to patients, visitors and physicians.

• Interview patients at workstation to obtain all necessary account information.

• Performs other duties as assigned

EDUCATION REQUIRED

High School Diploma or GED

Heart Hospital of Austin (https://austinheart.com/) , which is part of St. David’sHealthCare, is a 58-bed hospital. We are one of the highest performing cardiovascularfacilities in the nation. We specialize in the diagnosis and treatment of cardiovascular disease.It features a comprehensive 24-hour emergency department. We have an advanced Executive WellnessProgram. Our six operating rooms (ORs), including three hybrid ORs serve the city of Austin. We havethree catheterization labs and electrophysiology services as well. It is home to one of the largest non-academic cardiovascular research programsin the world.

HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institutefor over a decade.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Registrar opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.