Job Description

::: {reactid="20"} The Project Coordinator will play a crucial role in supporting our organization's technology initiatives. This position requires a highly motivated individual with strong technical aptitude, excellent communication skills, and a passion for helping others.

Key Responsibilities:

• Training and Development:Develop and deliver comprehensive training to empower users to effectively utilize available technologies and Salesforce. Help process and onboard new employees.
• Change Management:Coordinate and implement changes in technology, Salesforce, and processes, minimizing disruption and maximizing adoption.
• Project Collaboration:Work closely with the Director of Strategy and Director of Information Technology on strategic initiatives, providing technical expertise and project management support. Collaborate with internal departments to create departmental processes.
• IT Help Desk Support:Provide first-line technical support to staff, troubleshooting issues with hardware, software, and network connectivity.
• Customer Service:Provide exceptional customer service to end-users, addressing their questions and concerns promptly and effectively.
• Continuous Learning:Stay updated on the latest Salesforce and technology trends, actively seeking opportunities to expand your knowledge and skills.
• Manage Projects:Taking on multiple tasks and seeing them to completion.
• Multi-Tasking:Ability to shift from project to task to help with employees needs.
• Tech Tools:Being able to use and understand how Artificial Intelligence can help employees be more efficient at their job, as well as your own job.

Required Qualifications:

• Strong trouble-shooting ability
• Patience to teach
• Strong knowledge of Office 365, OneDrive and SharePoint
• Self-driven motivation
• Strong interpersonal and communication skills
• Experience with Salesforce or other CRM systems
• Employee service-oriented approach

Preferred Qualifications:

• Technical or Associate Degree; or 5 years' experience in a technology or data role
• General knowledge of computer and network repair and security best practices
• Experience working in non-profits

If you are a highly motivated individual with a keen eye for detail, a flare for technology, and a strong customer service orientation, we encourage you to apply for this exciting opportunity. MOWCTX is driven by a mission to help others. Join our mission.

Meals on Wheels Central Texasprovides equal employment opportunities to all applicants and employees for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. :::