Description

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries.

The Amazon Business Prime team is hiring a Product Manager to own and lead a new customer loyalty program. This is crucial role in a high-growth area which offers candidates the chance to build a strategic program for Amazon with visibility all the way up to the senior leadership. The role is global in scope, spanning 8 marketplaces and growing.

Key job responsibilities

Work backwards from the customer to create relevant offers which provide meaningful value.

Work closely with Amazon Business stakeholders including marketing, business and engineering teams to build and execute the offer roadmap.

Source new opportunities for the loyalty program. Work with category owners, vendor management teams and 1P/3P sellers to drive awareness and interest in the program.

Find and destroy bad CX. Collaborate with UX research, CS and BI to collect and analyze customer insights and improve the customer experience.

About the team

Business Prime is a paid subscription service for verified business, charity or government organizations that provides the familiar Prime shopping experience end users love at home, with pricing plans and benefits that are suited for work. Business Prime now serves over a million employees in organizations throughout the world. Our customers range from government entities with tens of thousands of users to sole proprietors.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA

Basic Qualifications

• 2+ years of product management experience

• Experience developing operational processes and technologies

• Experience leading cross-functional teams to deliver projects on tight deadlines

• Bachelors Degree or equivalent

• Experience owning/driving roadmap strategy and definition

Preferred Qualifications

• Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level

• Knowledge of SQL and VBA at an advanced level

• Experience managing technical products or online services

• 3+ years of product management experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.