Job Information
Nova Hospitality General Manager TenTen in Austin, Texas
We are looking for a high-caliber, motivated hospitality professional who is as equally passionate about extraordinary guest service. We are an engaging leadership team that requires high performance and commitment. This opportunity requires an individual who is beyond linear thinking and being task oriented, you must be creative, resourceful and take initiative.
We offer a competitive salary, bonus program, Medical/Dental/Vision for you and your family/partner/dependents and of course, parking!
What to Expect
Oversees and directs the seamless running of day-to-day operations
Supports the delivery of outstanding guest service while ensuring that all financial and statutory requirements are met
In cooperation with key stakeholders, develops and implements strategy for operational management and development, meeting agreed organizational performance plans within agreed budgets and timeframes
Manages and controls department expenditure, staying within agreed budgets and being cognizant of P/L for venue
Administrative responsibilities including P&L analysis, maintaining budgets, costs of goods, labor costs, expenses, overtime, inventory and customer feedback
Communicates on a regular basis with key stakeholders regarding venue performance and operations
Challenged on a daily basis to raise the standard and influence others
Consistently engaged to take ownership of the restaurant and ensure success
Participating in service by guiding, directing and observing teams on a nightly basis
Ensures maintenance and cleanliness of restaurant with specific focus on departmental health department food standards, OSHA, Fire & Life Safety Regulations
Leading the Team
Be passionate about food and an eye for detail
Demonstrate our coaching culture on daily basis
Demonstrate care, empathy, gratitude, listening, clear direction and collaboration everyday with the team
Must have strong leadership skills with the ability to mentor and energize a diverse team
Confident in delivering feedback and receiving it
Is actively involved in the selection, development/performance and separation of team members
Responsible for recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and all aspects of performance management of team
Partners with Culinary leadership to ensure operational and service expectations are defined and delivered
Champion and adhere to all Company standards and policies
Conducts meaningful daily preshifts for all FOH team members
Maintains team morale, addressing any and all issues with care and efficiency
Desired Qualifications
Minimum of five (5+) years of high volume/ elevated-fine dining restaurant leadership experience
Proven knowledge of creating and maintaining a beverage program with wine, spirts and sake is desirable
Proven knowledge of commonly-used concepts, practices and procedures in a restaurant is required
Extensive understanding of guest service and importance of the guest experience
Proven ability to accurately calculate P&L and implement spending changes is required
Must have flexibility and be adaptable to all types of changes
Must be polished, professional, friendly, dynamic and able to multitask
Proven ability to coach and mentor
Must be able to create fun in a fast-paced and stressful environment
Must have strong communication and interpersonal skills to deal effectively with all types of business contacts
A valid TABC Certification/Food Handler Card is required and must be obtained before entering this position
Nova and our partner projects are committed to fostering a diverse environment. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.