Director, Business Controls & Risk Management

Austin, United States of America

Job Description: Ensures the First Line of Defense (“FLOD”) business control functions align to the firm wide policies and standards, ensures appropriate oversight of US Operations risk and control practices, and drives consistently in process execution, as applicable, across the US Operations functions.

Responsibilities:

Drive Risk Culture: Establishes expectations, ownership, and accountability for risk management within the Business Line. Provide risk expertise and control function feedback, as applicable, during performance review cycles and incentive plans of employees in the Business Line. Ensure awareness in the Business Line of risk frameworks, policies, and standards.

Communication & Training: Act as central point of contact for receipt and distribution of risk related information between Second Line of Defense (“SLOD”) risk teams and Business Lines. Maintain two-way communications with SLOD. Facilitate training for Business Lines to provide awareness of risk frameworks, policies, programs, processes, etc.

Adherence to Risk Frameworks, Policies, and Standards: Partner with SLOD to provide input/review of frameworks, policies, and standards. Facilitate Business Line awareness of and adherence to risk frameworks, policies, and standards through internal control testing and issue validation. Report and escalate exceptions and facilitate Business Line corrective actions.

Continuous Monitoring: Continuously monitors all sources of risk existing within the Business Line and externally. Engage in research, peer networking, and experience to anticipate critical risk issues impacting the Business Line. Understand where credit, market/liquidity, operational, strategic, reputational, compliance, and model risks exist in the Business Line and continually assess and improve controls to mitigate those risks. Monitor Key Risk Indicators and report on negative/adverse trends in Business Line. Monitor risk profile to maintain tolerance within Risk Appetite.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. They must also, monitor and track business control metrics to measure overall health of the control environment. Be accountable to Senior and Executive leadership for the delivery of strategic and business objectives to further the Business Control agenda and promotes a culture of compliance across US Operations and other supported business functions. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: Bachelor's Degree or equivalent work experience

Work Experience: 10-12 years ; Risk Management, Internal Controls, Auditing, or relevant line of business/industry experience.

Skills and Abilities:

Demonstrated knowledge of the regulatory environment as well as operating in a regulated entity

Ability to understand complex technical systems and the business processes they support; synthesize the corresponding risks and controls and recommend adjustments.

Ability to drive results and meet deadlines to reduce risks

Excellent communication skills, including an ability to influence stakeholders across the organization, to speak effectively in small and large-group settings, and to write clearly in internal memos, presentations and e-mails

Ability to manage complexity, including in troubleshooting problems or in developing process or other solutions

Strong attention to detail in a fast-paced work environment

Ability to interpret rules and regulation to influence business decision-making. Analyze highly complex business issue by incorporating company and industry knowledge and sound analytical processes

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: This job description does not list all the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason

Primary Location: Austin, TX, Austin

Other Locations: Texas-Austin,Massachusetts-Dorchester,Florida-Coconut Grove

Organization: Santander Bank N.A.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Salary: $157,500 - $220,000/year

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO