Job Information
PulteGroup Assistant Escrow Officer (PGP Title) in Austin, Texas
This position is 100% onsite, Monday - Friday from 8-5 in the Austin, Texas branch.
JOB SUMMARYPrimary responsibility is to assist with tasks relating to the closing of a real estate transactions. PRIMARY RESPONSIBILITIES
Act as liaison between all parties to the transaction including homebuyer, mortgage, accounting and other areas within the Title & Settlement Process
Perform customer service duties including answering phones and general email requests
Maintain professional branch appearance including cleanliness of closing rooms and lobby
Great arriving customers and assist with closing celebrations
Contact customers and perform initial scheduling confirmation and obtain closing specific information
Maintain reports and tracking of completed tasks as required
Review initial closing information and prepare Pre-Settlement Statements
Review Title Commitments and identify issues
Coordinate and maintain contacts for each community
Work with Escrow Support Officers/IT Dept to maintain accurate information in database systems
Support the branch as directed in all aspects of the settlement transactions
Follow Escrow Accounting Business Practice Guidelines which includes but not limited to collection and disbursement of funds while complying States Good Funds Statutes.
REQUIRED EDUCATION- Minimum High School Diploma or equivalent- Notary Public is a plus
REQUIRED EXPERIENCE
R elated Functional Experience: General Office Admin
Assistant Escrow Officer experience a plus
Customer Service skills in dealing with all homebuyer types and demographics
Ability to multi-task and handle fast-paced and demanding work environment
Strong follow up skills and attention to detail
Ability to adjust well to change
Capacity to work in a multi- location team environment
Effective communication skills, both verbal and written
Ability to prioritize conflicting demands & meet department needs with available resources
Efficient in Microsoft Windows, Outlook, Excel. One Note and Softpro is a plus
Loyal: Shows firm and constant support to a cause
Team Player: Works well as a member of a group
Self-Starter: Inspired to perform without outside help
Goal Completion: Inspired to perform well by the completion of objectives
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PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.
We are an equal opportunity employer (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.
All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.
All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.
This Organization Participates in e-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) California Privacy Policy
Here at PulteGroup:
We will not send correspondence from any non-PulteGroup email (for example, we will not contact you via a gmail, yahoo or outlook email address)
We conduct our interviews in person or via phone or Teams/Zoom video (we would never conduct an interview via text message or Teams chat)
We will not issue you a check as part of your onboarding for any reason (including for supplies, home office equipment, computers, etc.)
We will not request money as part of your interview or onboarding process
If you suspect you have been contacted by a scammer and would like to verify the legitimacy of an offer, please contact Recruiting@Pulte.com.
PulteGroup Employee Benefits
At PulteGroup, we believe that our people are what makes us a great place to work and we strive to meet their health and welfare needs with a competitive suite of benefit offerings designed for their unique lifestyles.
Comprehensive, Flexible and Affordable Healthcare Coverage Options
Supplemental Healthcare Coverage Opportunities
PTO and Work/Life Benefits
Health Advocacy and Wellness
Retirement Plan with Company Match
Education and Employee Assistance Programs
Paid Parental Leave and Adoption Benefits
Mortgage Financing Discounts through Pulte Mortgage
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.