ASE Site Reliability Engineer

Austin,Texas,United States

Software and Services

The Apple Services Engineering (ASE) team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services. Thanks to Apple’s unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, forward-thinking, and cross-functional, offering greater exposure to the array of opportunities here.

Description

Apple Services Engineering team is looking for an innovative SRE with experience managing physical infrastructure and cloud solutions to design, build, and maintain our core infrastructure. This infrastructure enables thousands of Apple Developers to submit their Apps to the App Store that delight millions of Apple customers. We also support Apple Music, Books and Podcasts. In this role you will: collaborate with multi-functional teams to understand requirements, design and implement resilient and scalable reliability solutions, play a vital role in incident response to diagnose and resolve problems minimizing outages and downtime in a high pressure and large scale environment. We evaluate and integrate new technologies to improve system reliability, security, and performance and develop and implement automation to provision, configure, deploy, and monitor infrastructure components.

Minimum Qualifications

• 5+ years in Site Reliability Engineering, or DevOps focused role

• Bachelor's degree in Computer Science or a related technical background involving software/system engineering, or related work experience.

• Strong programming skills: Python and/or Go

• In depth knowledge of Linux/Unix

• Experienced in deploying and managing infrastructure using config management like Puppet and/or Ansible, Chef

• Troubleshooting and debugging experience

• Previous networking experience

Key Qualifications

Preferred Qualifications

• Ability to autonomously manage cross functional projects, communicate expectations, set timelines and drive to completion

• Experience supporting data center operation, distributed systems, and production services

• Experience with Kubernetes and virtualization

• Experience with Docker

• Familiarity with Jenkins pipelines

Education & Experience

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

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