Assist with the selection, training, and scheduling of Desk Assistants within a residential area of campus. Provide oversight for Desk Assistants within a residential area of campus, including, but not limited to, monitoring quality of desk operations, approving time records and adjusting staff assignments to meet the daily operational needs of the desks. Assist Complex Coordinators and other professional staff members with the successful management of the residence halls.Perform administrative functions at 24-hour front desks, including printing, filing, copying, supply maintenance, equipment management, and processing mail deliveries and distribution. Perform key control and oversee key audits at 24-hour front desks twice a week or as assigned. Manage and assess equipment inventory at 24-hour front desks within a residential area of campus and make recommendations for new equipment or removal of outdated equipment. Manage resource room spaces for all residence halls.All inventories occur in person but are tracked digitally.Provide customer service to students, parents, and other guests in the residence hall for 24-hour desks within a residential area of campus. Assigned desks within residential areas may vary based on business needs. Assist with resident check-in and check-out for long session and summer session. Promote a positive image of the residence halls, ensure a neat, professional, and welcoming appearance at the desks and lobbies of the residence halls within a residential area of campus.Respond to all incidents and security issues by following emergency procedure protocols. Monitor hall access systems, including, but not limited to, assisting with CCURE (door access system) tickets, troubleshooting CCURE and card access issues, and reporting on Victor Client activity.Other duties as assigned, including but are not limited to, giving residence hall tours, substituting at the area office desk, and representing residence life on committees and task force initiatives. Input data and other information into a computer.