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Omni Hotels Accounts Receivable Generalist in Austin, Texas

Location

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking a Accounting Generalist- Accounts Receivable for the beautiful new Barton Creek Resort & Spa! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023

To provide the appropriate billings and back up data of the Hotel's functions booked by the Banquet and Sales Departments. Handling of account(s) through settlement and guest satisfaction.

Responsibilities

  • Daily reconciliation of Group accounts.

  • Maintain AR Aging, provide collection calls, and follow credit policies.

  • Maintain neat and organized billing files for completed customer service work.

  • Ensure that all billings go out with supporting backup for all charges.

  • Audit all banquet charges as well as miscellaneous charges that are posted to master accounts for accuracy.

  • Read and understand signed contracts for assigned groups and ensure payment method is set up 10 business days prior to when the contracted group or event arrives.

  • Audit city ledger edit for correct information, proper billing address and phone number, complete backup, and correct city ledger number to run statements daily.

  • Maintain billing notes for all billings, indicating the name, account number, payment status and date billed.

  • Daily account receivable transfer via computer to corporate accounting.

  • Handle all customer inquiries in a timely, efficient manner.

  • Handle correspondence and communication to customers, corporate office, as well as our owners regarding billing matters.

  • Ensure that all major accounts have received a follow-up call 10 days after the bills have been mailed, and continue to follow-up with 30, 45- and 60-day correspondence if necessary.

  • Attend all pre-con meetings for special billing instructions.

  • Maintain open communication with all departments.

  • Display and effectively communicate Omni Culture.

  • Understand and ensure compliance with all Omni Finance SOPs.

  • Prepare monthly journal entries as assigned.

  • Assist with Audit requests.

  • Assist with special projects.

  • Prepare and distribute the various reports when needed.

  • Maintain open communication with all departments.

  • Perform other tasks requested by Accounting Manager, Controller, and Director of Finance.

Qualifications

  • 1 consecutive year accounting experience within past three years. Hotel accounting experience is strongly preferred. Accounts receivable experience is also strong preferred, although accounts payable, or other accounting administrative experience, including FOH hotel operations will be considered as well.

  • College degree or formal accounting education preferred.

  • Previous experience in a high customer contact environment; with previous experience answering customer questions and handling customer concerns.

  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone.

  • Ability to accurately and efficiently input information into computer systems.

  • Ability to work cohesively with co-workers both within and outside of your department.

  • Ability to compute accurate mathematical calculations.

  • Ability to think clearly, quickly and make concise decisions with strong problem-solving skills.

  • Developed computer proficiencies, particularly with Microsoft Office, with ability to operate printer, photocopier, and telephone.

  • Maintain professional appearance offering a positive experience to all guests.

  • Strong organizational skills with an attention to detail and ability to multi-task in a fast-paced environment.

  • Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.

  • The ability to meet scheduling demands to include Monday-Friday office hours and weekends as needed.

  • Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.

  • Stand, walk, or sit for an extended period or for an entire work shift.

  • Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job LocationsUS-TX-Austin

Posted Date3 weeks ago(8/20/2024 2:21 PM)

Requisition ID 2024-113666

of Openings 1

Category (Portal Searching) Accounting/Finance

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