Description

**Please Note: This internal position will be posted through, Sept 9, 2024****

Please Note: Excellent customer service skills are a must! Full-time positions are available. Part-time positions usually work 25 to 29 hours. Please tell us about your availability! (We can be flexible if you can be consistent.) Ability to work evenings and weekends is preferred.

Our Retail Centers are open 9:00 a.m. to 9:00 p.m. Mondays through Saturdays and 9:00 a.m. to 7:00 p.m. Sundays.

Pay: $15.15 Hr. This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Part Time employees in our Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

*Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.**

JOB SUMMARY:

The Retail Production Associate I will primarily work in a production environment processing and sorting donated items following company quality standards and guidelines to determine which items will be placed on the sales floor to be sold. This process includes pricing and testing guidelines as required. The Associate is responsible for ensuring the sales floor area is well stocked with product in an organized and presentable fashion. The Associate may occasionally be in contact with customers and expected to be responsive in communication and provide excellent customer service. The Associate may be assigned to various areas that they have been trained in to include hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes per the business needs. This position may occasionally work in donations.

ESSENTIAL FUNCTIONS:

• Sort donated items by type (books, media, textiles, housewares etc.) which include season, color, and quality of product.

• Hang, size, and price, tag, and prepare items to be sold on the sales floor.

• Inspect and quick test items as needed that plug-in or run on batteries to ensure the product is in good workable condition.

• Make decisions to price according to Goodwill standards of quality and value of product, which may include researching the item’s value on the internet or utilizing other company tools and standards.

• Ensure production and sales floor areas are well organized, stocked, properly merchandised, and clean.

• Provide excellent customer service to fellow staff and customers; answer product questions as needed.

• Rotate or pull old or unsold product in a timely manner from the sales floor to ensure product selection is refreshed as necessary.

• May have additional responsibility of processing E-Commerce product (sort, hang, size, price, tag, etc.).

• Follow all retail center policies and procedures.

• Follow all safety processes and procedures to help provide a safe working environment for employees and customers.

• Cross-train in other departments or areas; act as a back-up for other areas as required.

• Performs other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• High school diploma or equivalent preferred.

Experience:

• One (1) year of retail experience preferred.

Other:

• Must have attention to detail and ability to make decisions.

• Ability to use basic technologies to be able to follow company standards.

• Ability to use judgement to assess quality and value of product and pricing, researching value as necessary.

• Ability to see color and use judgement to assess quality and value of product and pricing, researching value as necessary.

• Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.

• Must have the ability to use a dolly and pallet jack as required.

• Must be able to work a varied schedule which may include weekends, evenings and holidays as needed with occasional overtime.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 587 – Associate I, Retail Production Dept. Number: Varies - Retail

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)

• Frequently (3-4 hours)

• Occasionally (1-2 hours)

• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - FREQUENTLY

Light: 14 lbs & under - CONTINUOUSLY

CARRYING:

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - FREQUENTLY

Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

REACHING:

Above Shoulder - FREQUENTLY

At Shoulder - CONTINUOUSLY

Below Shoulder - CONTINUOUSLY

TWISTING - CONTINUOUSLY

BENDING - FREQUENTLY

KNEELING/CRAWLING – FREQUENTLY

SQUAT - FREQUENTLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - OCCASIONALLY

HEARING - FREQUENTLY

VISION:

Visual, close - CONTINUOUSLY

Visual, distant - OCCASIONALLY

Visual, depth perception - FREQUENTLY

Visual, color vision – CONTINUSOULY

HANDS/FINGERS:

Simple grasping - CONTINUOUSLY

Fine Manipulation - CONTINUOUSLY

Repetitive Movements - CONTINUOUSLY

WALKING - FREQUENTLY

STANDING - CONTINUOUSLY

SITTING - NEVER

SPEAKING - OCCASIONALLY

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)