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Honeywell Sr Field Service Technician in Augusta, Maine

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. We understand that buildings are more than just structures; they are dynamic ecosystems that should adapt to the evolving needs of their occupants. Our Building Automation solutions empower our customers to unlock the full potential of their building infrastructure by seamlessly integrating cutting-edge technologies.

Are you ready to help us make the future?

As a Sr. Field Service Technician at Honeywell, you will play a crucial role in ensuring the optimal performance of our building automation systems. You will be part of a dynamic team dedicated to delivering top-notch service to our clients, contributing to the seamless operation of smart buildings, and championing Honeywell's commitment to excellence.

You will report directly to our Field Service Supervisor, and you’ll work out of our Augusta, ME location.

Key Responsibilities:

  • Maintain server and network infrastructure

  • Provide exceptional customer support

  • Execute work orders to meet customer satisfaction of service delivery

  • Deploy, diagnose, repair and maintain Honeywell systems and solutions according to specifications and industry standards

  • Provide technical support to customers by addressing inquiries, resolving issues, and offering guidance on system usage

  • Maintain accurate records of all installations, maintenance activities, and repairs. Complete service reports and documentation in a timely manner

  • Collaborate with other technicians, engineers, and customer support teams to deliver comprehensive solutions and support to clients

  • Acquire security and other clearances as required by customer

YOU MUST HAVE:

  • Associate of Science degree in a Computer Science, or Information Technology related field or 3 years of relevant experience

  • 2+ years of experience with virtualization, networking, servers, storage, and enterprise application

  • 2+ years’ experience working within field service environment

  • Knowledge of completing preventative maintenance on automation systems

  • Ability to troubleshoot, conduct repairs, and work independently

  • Valid Driver’s License and driving record acceptable to Honeywell

WE VALUE:

  • Experience with building automation/ IOT systems

  • Self-motivated, ability to meet deadlines and work well under pressure, determine own work priorities, work independently and as part of a team

  • Excellent analytical and problem-solving skills with the ability to assist in the development of innovative and creative solutions in a complex multiple systems environment

  • Ability to work with cross-functional teams to meet expectations of internal and external customers

  • Excellent effective communication (verbal and written) and interpersonal skills, along with proven ability to interact professionally with clients

  • Ability to provide customer satisfaction

  • Excellent communication and interpersonal skills

  • Basic Building Management Systems knowledge

WHAT’S IN IT FOR YOU:

  • Benefits – Medical, Vision, Dental, Mental Health

  • Paid Vacation

  • 401k Plan & Matching

  • Company Vehicle and Mobile Device

  • Career Growth

  • Professional Development

  • Sign-On Bonus

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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