Summary This position is located at the Office of the Medical Center Director. Serves as Health System Specialist (Business Operations Support) to the Associate Director for Nursing/Patient Care Services at the VA Augusta Health Care System (VAAHCS). Responsibilities Duties include, but may not be limited to the following: Serves as internal consultant to management on expansion programs and projects. Prepares and contributes to reports and other presentations on program planning and evaluations as well as facility reporting both internally and externally. Ensures recommendations regarding various nursing services are completed. Ensures reports to local councils, the VISN, and external accreditation agencies are completed. Reviews, plans, and coordinate the delivery of healthcare programs throughout the facility. Provides support to the Associate Director for Patient Care Services (ADPCS) to monitor performance measures and manage change. Responsible for the development of comprehensive business plans to improve the operation and cost effectiveness of medical center programs. Coordinates and monitors implementation of initiatives to expand or enhance healthcare programs. Designs and conducts a wide variety of comprehensive and detailed analyses of complex functions and processes related to health programs. Uses VA data systems, the Internet and other sources of data to provide reliable and up-to-date data to support decision-making tools and recommendations. Identifies and proposes solutions to management problems which impact the development and planning of program direction. Analyzes management techniques, practices, and processes to improve organizational effectiveness and efficiency. Responsible for the review of the cost effectiveness and utilization with appropriate recommendations given on various programs and operations. Performs other related duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level (GS-13) without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday, 8:00am - 4:00pm. Work schedule subject to change based on agency needs. Telework: Not eligible Virtual: This is not a virtual position. Position Description/PD#: Health Systems Specialist (Executive Assistant)/PD16393A Relocation/Recruitment Incentives: Not authorized Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/12/2024. Health System Administration Series, 0671, Individual Occupational Requirements (IOR): An IOR is a basic requirement that must be met in order to qualify for entry into this job series, and it is something that can't be waived. The education must be accredited by an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. To qualify for the GS 0671 occupational series, applicants MUST possess one of the following: Undergraduate and Graduation Education: Major study -- Hospital Administration, Public Health Administration, or related fields such as Business or Public Administration with course work in Health Care Administration. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. OR Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Special Provision for In-service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. In addition to meeting the IOR, you may qualify based on Time-In-Grade and your specialized experience as described below: GS-12 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Specialized Experience for GS-12: You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Development of Lean Six Sigma process improvement in the facility by providing mentorship to newly trained Yellow, Green and Black Belt Practitioners. Developing methods to organize data for further qualitative, statistical, or graphical analysis and presentation. Identifies needs, conceptualizes, develops, executes, and evaluates the effectiveness of training to staff on all areas of quality management and Systems Redesign performance expectations related to access, patient flow and timely, efficient, and cost effective processes. Managing training and education programs relating to Lean Six Sigma and other process improvement topics. Prepares and presents evaluations/analysis, conclusions, and recommendations for corrective action plans to management. Assists in the development of program objectives, operating procedures, templates, tools, and methods and changes. GS-13 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Specialized Experience for GS-13: You may qualify based on your experience as described below: To qualify for the GS-13 grade level, you must have had one full year of specialized experience equivalent to at least the GS-12. There is NO educational substitute. Examples of specialized experience would typically include but are not limited to: specialized knowledge and skills pertaining to data retrieval, report building, the incumbent is responsible for the identification of information needed to manage critical aspects of field operations and design and development of information, analytical studies, and data templates. You will be rated on the following Competencies for this position: Administration and Management, Analysis and Problem Solving, Computer Skills, Interpersonal Skills, and Organizational Performance Analysis Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements and Work Environment: The work is primarily sedentary; although, some slight physical effort may be required. Work is typically performed in an adequately lighted and climate-controlled office. May require occasional travel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.