C.H. Robinson is seeking a Strategic Account Director (SAD) focused on the food segment. In this role, you will have influence and leadership accountability for a group of strategic food accounts and commercial teammates. You will be responsible for strategic business planning, process implementation and improvement, high-level relationship development, talent coaching, and driving initiatives. In addition, you will oversee and maintain quality touchpoints with customers and both internal and external networks to support growth and generate revenue. If you thrive in a collaborative, customer centric environment, apply now to join our team!

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site five days a week (unless traveling), fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

Responsibilities:

• Collaborate with functional leadership to develop annual plan that aligns to new and existing growth objectives

• Develop and execute growth strategies for key accounts, adjusting plans as needed

• Build and manage relationships with internal teams to enhance collaboration and drive results

• Utilize data analytics to improve decision-making, optimize performance, and adapt to market trends

• Develop strong knowledge of industry trends and market drivers related to modes, products, services, pricing, and sectors that may impact strategic planning or execution

• Identify and pursue new customer opportunities, manage customer interactions, and support growth strategies through upselling and cross-selling

• Ensure customer satisfaction by meeting performance expectations and maintaining open communication

• Leverage technology, tools, and collaboration with internal teams to drive efficiencies and execute contracts effectively

• Stay informed of external product, industry, and vertical trends

• Communicate initiatives and updates to team members, lead improvement and change efforts, and foster knowledge sharing

• Mentor employees in professional and customer relations and manage conflicts with a focus on resolution ​

Required Qualifications:

• High School Diploma or GED

• Minimum 8 years of consultative account management experience with demonstrated success generating revenue or business growth in a client facing role

• Ability to travel up to 60%

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Preferred Qualifications:

• Bachelor’s degree from an accredited college or university

• Minimum 6 years of commercial experience in the transportation and logistics industry

• Strong knowledge of C.H. Robinson’s carrier and customer-facing business, including pricing strategies, reporting and analytics

• Ability to work independently to effectively manage customer growth

• Experience consulting with multiple stakeholders

• Strong written and verbal communication skills, including proficiency presenting to both internal and external audiences

• Demonstrated negotiation, collaboration, relationship building and influencing skills

• Values a diverse and inclusive work environment ​

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)

• Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid and floating holidays

• Paid time off (PTO)

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE (https://jobs.chrobinson.com/culture) page.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .