Job Summary

The Senior Manager of Restaurant Profitability Initiatives is responsible for managing the programs and initiatives that drive the roadmap for franchisee profitability initiatives, including labor management systems and best practices. The role is responsible for analyzing the financial performance of restaurants and identifying best practices and areas opportunities for improvement. The Senior Manager will oversee day-to-day management of the franchisee P&L benchmarking tools, labor management tools, and delivery optimization programs. The Senior Manager will work closely with the operations, marketing, business insights, and finance teams to provide data-driven insights and recommendations for optimizing the profitability of each restaurant. This role is in the Operations Department and reports to the Vice President of Operations Excellence and Innovation.

Duties and Responsibilities (other duties as assigned)

Profit Tracking & Analysis

• Manage Income Statement benchmarking program through daily, quarterly, semi-annual and annual activities, including:

• Collaborate with benchmarking tool software vendor on feature roadmap

• Work to get all franchisees onboarded to the benchmarking platform and regularly updating data

• SME for Franchisees for system functionality, timely upload of P&Ls, and mapping of new P&L items

• Prepare reporting to support Franchise Business Partners in discussions with Franchisees to enhance business reviews

• Co-develop reports to provide insights into key areas to address discussion points arising from Franchisees

Labor Management

• Serve as owner and SME for Labor Scheduling System

• Drive continuous improvement and adoption of Labor Scheduling System for improved forecasting and improved labor rules

• Analyze data for insights on most efficient restaurants and translate into system wide best practices

• Determine coaching/training required on labor management and scheduling for inefficient restaurants

Additional Strategic Initiatives Responsibilities

• Collaborate to drive Delivery as a Service (DaaS) (DoorDash Drive) performance and best practices across the system

• Collaborate with the operations, marketing, and finance teams to align on the profitability goals and initiatives.

• Develop playbooks and roadmaps for franchise operations leaders to support improvement of Profit-Driving KPIs among franchisees

It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.