Position Purpose:

The Sr. Manager of Product Operations & Transformation is a cross-functional leader of efforts to enhance our product operating model, working closely with product teams, engineering, data science, and other business partners.

Product Operations & Transformation helps identify pain points and opportunities in our operating product model, engages the right cross-functional team to validate findings and define recommendations to address them, and then create the conditions for the improved operating model to continuing to improve over time.

This Position is an individual contributor, leading cross-functional teams. As the Product Operations & Transformation team evolves, there is the possibility of hiring associates.

Key Responsibilities:

• 15% - Change Management - Drives change through communication of vision and objectives to gain organizational buy in. Leads training and best practices within the product and support organization to ensure all teams are operating in an effective and efficient manner. Prioritizes and integrates changes into normal business practice and develops support structures to ensure sustainability. Promotes a culture of agility and learning across all teams.

• 10% - Design & Optimize Processes - Design and optimize practical, realistic processes to enable repeatable, scalable communication and change management across different product teams at The Home Depot.

• 15% - Integrate Dependencies Across Workstreams - Navigates a large interdependent network and aligns complex partner ecosystems to achieve strategic value. Acts as the integrator across the range of program contributors including internal groups, vendors, IT and third-party software providers by identifying and managing dependencies across disparate workstreams and mitigating overall risk to the program success.

• 30% - People Leadership - Provides leadership, mentoring and coaching to direct reports; Attracts, retains, and develops top talent.

• 30% - Strategic Analysis - Identifies business strategies and objectives based on thorough understanding of the business; performs project risk assessments as well sequencing of dependencies; identifies key business risks and opportunities; analyzes and communicates results. Ensures teams and partners are aligned to enterprise strategic initiatives and prioritization. Ensures leaders and teams have necessary (shared) context of the problems they are solving.

Direct Manager/Direct Reports:

• This Position typically reports to the Sr. Director, IX

• This Position has 4-6 Direct Reports

Travel Requirements:

• Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be 18 years of age or older

• Must be legally permitted to work in the United States

Preferred Qualifications:

• Master's degree preferred

• Product Management experience is preferred

• Product Operations experience is preferred

• Working knowledge of Microsoft Office Suite

• Excellent written and verbal communication skills

• Ability to lead and manage cross functionally

• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers

• Experience managing alignment across projects in an enterprise environment

Minimum Education:

• Minimal or no educational requirement for this job.

Preferred Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

• 8

Preferred Years of Work Experience:

• 8

Minimum Leadership Experience:

• No previous leadership experience

Preferred Leadership Experience:

• No previous leadership experience

Certifications:

• None

Competencies:

• Decision Quality

• Collaborates

• Drives Engagement

• Ensures Accountability

• Communicates Effectively

• Customer Focus

• Develops Talent

• Drives Results

• Manages Conflict

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $140,000.00 - $200,000.00