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Delta Air Lines, Inc. Program Manager, Product Capabilities in ATLANTA, Georgia

Program Manager, Product Capabilities

United States, Georgia, Atlanta

Enterprise Digital Strategy

05-Aug-2024

Ref #: 25681

How you'll help us Keep Climbing (overview & key responsibilities)

We are seeking a highly motivated and results-driven individual to join our Product Capabilities Team within the Digital Portfolio Office (DPO) as a Program Manager, Product Capabilities. In this role, you will be responsible maximizing the Portfolio value generation by improving our Enterprise Product practice. This includes identifying resource and skill gaps, creating and running upskill efforts and building knowledge resources. This position interacts with stakeholders across the Company at different levels of adoption and maturity, so adaptability and ability to build a community is crucial

Responsibilities:

  • Resource Gap Identification: Assess product talent and identify impact, value and propose solutions for product talent resourcing needs across the enterprise through partnerships with business and IT leaders.

  • Talent KPIs/OKRs: Define and measure product owner Talent KPIs/OKRs to optimize effectiveness.

  • Customer and Market Insight: Develop and maintain a deep understanding of customer needs, market trends, and industry developments to inform product strategy and vision.

  • Deployment Strategies: Strategize and execute deployment strategies for the efficient use of our product owners.

  • Innovation: Stay up-to-date with emerging technologies and industry developments to identify new opportunities for innovation.

  • Upskilling Programs: Create and deliver training programs and workshops to evolve and mature the product practice across the enterprise.

  • Executive Presentations: Present insights, strategies, and plans to senior leadership and cross-functional teams, ensuring alignment and buy-in.

  • Community Building: Design and implement an enterprise community for product talent to share best practices, resources, and foster collaboration across the organization. Provide guidance and support to other product talent, fostering a culture of continuous learning and improvement.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives

• 401(k) with generous company contributions up to 9%

• Paid time off including vacation, holidays, paid personal time, maternity and parental leave

• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits

• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages

• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health

• Domestic and International space-available flight privileges for employees and eligible family members

• Career development programs to achieve your long-term career goals

• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint

• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies

• Recognition rewards and awards through the platform Unstoppable Together

• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

  • 4+ years of experience in product ownership/management or experience building a product talent

  • Excellent communication and collaboration skills, with the ability to influence cross-functional teams.

  • Strong understanding of digital product development, including design, engineering, and go-to-market strategies.

  • Proven experience in developing and launching digital products that have achieved significant traction and business impact.

  • Strong analytical skills and experience using data to inform product decisions.

  • Expertise with agile development methodologies and the ability to manage multiple priorities and deliver results in a fast-paced environment.

  • Demonstrated experience in handling enterprise-level projects or programs and large-scale product deployments.

  • Consistently prioritizes safety and security of self, others, and personal data.

  • Embraces diverse people, thinking, and styles.

  • Possesses a high school diploma, GED, or high school equivalency.

  • Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

  • Bachelor’s degree in a relevant field, such as Business or Computer Science, or equivalent experiences.

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here

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