Scrum Master

Join us as a Scrum Master to drive GenAI initiatives at the interface of technology, people and performance.

Make your mark in Information Technology

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization.

How you will create an impact

The Scrum Master should be well versed in Agile and Scrum methodologies and demonstrate the ability to coach teams on how to apply the principles of Agile. The Scrum Master should demonstrate strong communication and interpersonal skills and be able to help support cooperation and collaboration both within the agile team and with other teams. In addition, the Scrum Master should organized, detail-oriented, and self-motivated to work with the team to keep rally up to date, remove blockers, and get things done.

• Act as Scrum Master for two scrum teams, coaching the teams to achieve higher levels of agile maturity at a sustainable pace.

• Participate in Scrum of Scrums and facilitate Program Increment (PI) execution

• Guide teams to be self-organized and motivate teams to focus on team goals/objectives

• Remove impediments and act as a change agent to implement Agile principles and best practices across the team and the organization

• Facilitate all Agile ceremonies, such as backlog refinement, sprint planning, retrospective, daily stand-up, and sprint review/demo

• Facilitate getting the work done effectively and consensus-based methods in a matrixed environment. Ability to influence without direct authority.

• Facilitate discussion, decision-making, and conflict resolution

• Communication

• Foster internal team communication by building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged and with an emphasis on problem-solving.

• Assist with communication with the broader IT teams and business stakeholders to improve transparency and visibility into the team’s progress and impediments.

• Assist with documenting and tracking dependencies on other teams and with following up on the status of open items regularly.

• Scheduling meetings and coordinating agendas in advance of the meetings

• Support and educate the product owners in their role of creating, grooming, and maintaining the backlog and supporting the scrum team.

• Support and ensure that the Agile principles are followed. Maintain relevant metrics that help the team see how they are doing (e.g. burndown charts, defect trends, user story/feature completion rates, capacity, velocity, etc.)

What you’ll need to succeed

• Knowledge and experience implementing Agile and DevSecOps

• Scrum master certification required

• SAFe certification preferred

• Program management certification preferred

• 5+ years of experience in a dedicated scrum master role for a software development team that was applying Scrum / SAFe principles, practices, and theory

• Insurance experience and/or technical skills are strongly preferred

• Excellent interpersonal, listening, written, and oral communication skills, with the ability to communicate ideas in both technical and business languages

• Excellent coaching skills

  Ready to drive new innovations? We would love to hear from you.

  Veterans are encouraged to apply.

  #LI-CM1 #AI #GenAI #artificialintelligence #CenterofExcellence #productstrategy

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com .

Functional Area:

IT - Information Technology

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

AIG PC Global Services, Inc.