JOB OVERVIEW:

Provides massage and body treatments for guests based on standard protocols while educating guests on benefits of spa services and home care.

DUTIES AND RESPONSIBILITIES:

• Provide a variety of services based on standard protocols while educating guests on benefits of spa services and home care.

• Works within time limits to provide a customized spa experience for guests.

• Maintain hotel-appropriate retail to service ratios.

• Escort guests around the spa and answer questions about the facility.

• Maintain spa facilities to standards including stocking linens and products, as well as cleaning equipment and spa area.

• Perform other duties as assigned.

Qualifications and Requirements:

This job requires ability to perform the following:

1. Continuous standing up

2. Carrying or lifting items weighing up to 25 pounds

3. Extensive work with hands and arms

4. Able to create a relaxing environment for guests.

5. Adheres to hotel appearance and conduct standards.

Other:

• Graduation from a state approved massage school with a minimum of 500 hours.

• Have a valid state license.

• Training in a variety of massage modalities.

• Able to work with minimal supervision.

• Able to complete 4-5 treatments consecutively.

• Communication skills are utilized a significant amount of time when interacting with clients and guests.

• Problem solving, reasoning, motivating, organizational and training abilities are used often.

1. Reading and writing abilities are utilized often.

2. Basic math skills are used frequently.

3. May be required to work nights, weekends, and/or holidays.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.