National Account Manager

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Date: Sep 10, 2024

Location: Atlanta, GA, US, 30308

Company: Norfolk Southern Corp.

Requisition37836:B5 National Account Manager

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Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail. As part of Norfolk Southern, you’ll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com .

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.

Primary Purpose:

Maintains and increases business levels with assigned national accounts.

Principal Duties:

• Develops new business and retains existing business.

• Resolves service and other logistical problems by finding creative solutions to customer needs, developing relationships with key customers and industry contacts, and staying up to date on industry developments and trends.

• Uses all available resources to develop and maintain business levels and act as a team leader, coordinating the efforts of NS team members to meet customer needs.

• Develops market and business plans to grow the business, increase market share and assist in location of new or expanded industries on NS.

• Analyzes and provides accurate market intelligence, negotiated rates, service, equipment and any related needs that will improve our business level within described markets.

• Provides accurate and timely business reports, forecasts, budget figures and other information as needed.

Job Related Experience:

Minimum Level: 3-5 years Preferred Level: 6-10 years

Education:

Preferred Level: Bachelor's Degree (MBA, BBA)

Preferred Majors: Business

Skills and Abilities:

• Organizational Support

• Communication Skills

• Written Communication

• Persuading Others

Career Path:

Predecessor Jobs:

• Field Sales Manager

• Market Manager

• Group Manager

• Group Manager- Customer Service

Future Jobs:

• Director Marketing

Work Conditions

Environment: Office

Shift Work: No

On-Call: Yes

Weekend Work: Yes

Travel Required: 6 - 10 Days per Month,