Position Purpose:

The Manager, Operations/QA will support critical media management functions for The Home Depot's onsite advertising functions. This individual will work in a cross functional advertising technology & operations team to support onsite media deployment for vendor partners. This role may include managing campaign setup within internal platforms, supporting QC/deployment reviews, confirming campaigns align with best practices, and ensuring internal & external stakeholders are engaged in operations as needed.

Key Responsibilities:

• 15% Advertising Performance - Analyze onsite advertising operations performance metrics to identify potential optimization opportunities

• 50% Campaign Support - Support all aspects of campaign production for onsite media offerings, including ad unit development, campaign creation, trafficking tags & creative, targeting implementation, and campaign QC

• 10% Collaboration - Coordinate with media strategy managers & broader media team to define file / delivery requirements

• 10% QA Support - Support QA, troubleshooting, and capability documentation of onsite offering

• 15% Vendor Management - Collect insertion orders from vendor management teams and import orders to internal self-serve onsite media platform

Direct Manager/Direct Reports:

• This position reports to the Director, Orange Apron Media

• This position has 2-3 Direct Reports

Travel Requirements:

• No travel required.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.

• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Excellent written and verbal communication skills

• Bachelor's degree in marketing, advertising, data science, or a business-related field

• 2+ years of relevant experience in campaign analytics, business insights, or other advertising technology/operations roles

• Experience using Excel, SQL, SAS, Tableau, R, Python, and similar tools

• Familiarity with display/search/social advertising, DSPs, and onsite advertising

• Ability to manage deadlines & milestones across multiple simultaneous projects

• Strong project management skills & attention to details

• An adaptive mindset and a willingness to learn new skills & processes

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 5

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Decision Quality

• Collaborates

• Drives Engagement

• Ensures Accountability

• Plans and Aligns

• Communicates Effectively

• Customer Focus

• Develops Talent

• Drives Results

• Manages Conflict

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00