Our client, a leading provider in technology services, is seeking a Field Service Technician to join their team. As a Field Service Technician, you will be part of the IT Support Department supporting various teams. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive approach to customer service which will align successfully in the organization.

Job Title: Field Service Technician

Location: onsite in Atlanta, GA

Pay Range: Competitive salary based on experience

What's the Job?

• Specialize in PC Field Services including deployment of primary client systems and hardware support.

• Provide user support utilizing Remedy helpdesk ticket management and handle escalations.

• Work closely with the Helpdesk L1 team to resolve 2nd level incidents and enhance customer experience.

• Maintain and support hardware and operating system solutions, ensuring compliance with company standards.

• Communicate system changes and coordinate maintenance activities effectively with the IT team.

What's Needed?

• Experience with Microsoft Windows and Mac operating systems.

• Strong understanding of hardware installation, configuration, and maintenance.

• Ability to gather requirements and propose effective system solutions.

• Familiarity with inventory management and asset tracking.

• Excellent communication skills and a collaborative mindset.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.