Company

Federal Reserve Bank of Atlanta

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire® Funds and Securities, the National Settlement Service (NSS), FedCash®1, FedACH®, Check Services, and the FedNow® Service. FRFS operates as a fully integrated organization with groups dedicated to operations, technology, product and industry engagement, enterprise services, and one focused on the ongoing growth and development of the FedNow instant payment service. Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States. Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff.

We seek leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

We value the diversity of our people, ideas, and experiences and are committed to building an inclusive culture that is representative of the communities we serve.

We are a dynamic hybrid workplace environment that requires at least 2 days a week in the office.

As a Federal Reserve System National Business Line, it is standard practice to post FRFS positions in all twelve Districts to provide transparency and equitable opportunities for all FRS employees to apply. Internal candidate(s) selected for this position will remain employed by their current employing District and serve as an employee of FRFS. The selected candidate’s new job title and associated pay range will be determined by the employing District and will continue to be subject to the employing District’s people policies and practices (i.e., remote/hybrid work posture, etc.).

Summary:

Provides top level administrative support ranging from the simple to complex in order to assist Bank officers and department staff in a sensitive and confidential environment. Works harmoniously/effectively with counterparts and colleagues to realize intended goals and outcomes. Uses intuitiveness, foresight, and effective communication skills to manage complex and fluid schedule(s) and when assisting with special assignments and projects. Provides administrative, logistical, and sometimes technical support for in-person and hybrid meetings. Coordinate diverse modes of transportation and reconciles relevant travel expenses. Maintains records and data in accordance with the Bank’s Records and Information Management requirements.

A requirement of this position is that the employee must be fully vaccinated against COVID-19 or qualify for an accommodation from the Bank’s vaccination policy. To provide for the health and safety of its employees and support the Bank’s mission to the greatest extent possible, the Bank decided to adopt this requirement after careful review of public health information, workforce data, employee feedback, and the Federal Reserve System’s pandemic recovery plans. The Bank requires all employees to be vaccinated fully against COVID-19 as a condition of employment.

Responsibilities:

• Provides diverse and confidential administrative support to the officer(s) and department staff that is technical, complex, and often confidential. May complete the following based on officer request: maintain schedule, support meetings and conference calls, coordinate travel arrangements and reimbursements, and performs other routine and complex administrative tasks. Handles confidential and complex information in accordance with information security policies and procedures. Often coordinates events and interacts with influential leaders within and outside the Bank.

• Completes special projects for senior leadership as requested. Produces high quality reports, presentations, or other documents as directed; consistently provides analytical support for these projects and coordinates daily, weekly or monthly reporting to internal and external stakeholders as needed.

• May lead projects or identify process improvements to enhance inefficiencies. Demonstrates a focus on promoting collaborative work and team environments. Influences outcomes and takes a proactive approach to handle ambiguous information and/or assignments that require individual research and collaboration with stakeholders.

• Performs research and analysis needed to respond to requests for information including District, System, and external requests, using a variety of available technology tools.

• Writes clear documents using correct grammar, punctuation, and spelling; communicates effectively with others on an individual basis, as well as in small and large groups; organizes and plans work to meet deadlines; establishes and maintains working relationships with colleagues, staff in other departments, and external parties; represents the Division with diplomacy and tact; maintains confidentiality of information.

Qualifications:

Education:

• High School Diploma or GED; Bachelor's Degree or 4 years equivalent experience preferred.

• (6) years of equivalent experience preferred for senior level role .

Experience :

• Ten (10) years or more supporting senior executives preferred

Knowledge Areas:

• Excellent Written and Verbal Communication Skills

• Excellent Customer Service and Organizational Skills

• Internet Search Engines

Technical Skills:

• Advanced Microsoft Office Suite (including SharePoint)

• Knowledge of Bank applications (FedLearn, Event Management, etc.)

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

• Comprehensive healthcare options (Medical, Dental, and Vision)

• 401K match, and a fully funded pension plan

• Paid vacation and holidays; flexible work environment

• Generously subsidized public transportation

• Annual tuition reimbursement

• Professional development programs, training and conferences

• And more…

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

The Federal Reserve Bank of Atlanta is an equal opportunity employer.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

No

Job Category

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers ( https://rb.wd5.myworkdayjobs.com/FRS ) or through verified Federal Reserve Bank social media channels.

Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday_Privacy_Notice.pdf)