eclinicalworks support specialist.

• atlanta , georgia

• posted september 3, 2024

job details

summary

• $100,000 - $110,000 per year

• permanent

• bachelor degree

• category healthcare support occupations

• referenceAB_4601055

job details

We are seeking a skilled and experienced eClinicalWorks Support Specialist to join our applications team. The eClinicalWorks Support Specialist will be responsible for overseeing the efficient operation and support of our eClinicalWorks software for both the EMR and RCM functions, as well as related systems. If you are looking for a new position where you will play a critical role in optimization and support to the daily business and healthcare operations, please today! This will be a permanent position that will be fully in office located in Sandy Srpings, GA!

salary: $100,000 - $110,000 per year

shift: First

work hours: 8 AM - 5 PM

education: Bachelors

Responsibilities

• Serve as the primary point of contact for eClinicalWorks-related escalations, troubleshooting complex issues, and providing timely resolution

• Train new employees on the system eClinicalWorks

• Create new employee profiles and logins in ECW

• Develop and deliver comprehensive training programs to enhance user proficiency and system adoption

• Responsible for overseeing the efficient operation and support of our eClinicalWorks software for both the EMR and RCM functions, as well as related systems

• Collaborate with medical, RCM, and operational leaders to standardize, streamline, and optimize clinical and business workflows to meet the strategic goals of the organization

• Ensures clinical and business workflows are properly developed, tested, and implemented in production to drive outcomes

• Develop and document workflows

• Configure features and functions in EMR and RCM,

• Identify areas of improvement for existing systems and new opportunities that will drive value to the business and support the organizational goals

Skills

• ECW

• eClinicalWorks

• Verbal Communication

• Medical Software

• Analytical Thinking

• Systems Support

• Office Support

• HIPAA

• Basic Software Skills

• Written Communication

• Onboarding

• Technical Support

• Administrative Duties

• HR Operations

Qualifications

• Years of experience: 5 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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ashley daugherty

• ashley.daugherty@randstadusa.com