Business Process Specialist

Fully Remote•Atlanta, GA (http://maps.google.com/maps?q=Atlanta+GA+USA)

Job Type

Full-time

Description

Overview

Tanaq Support Services (TSS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in health, agriculture, technology, and other government services. TSS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders.

About the Role

We are seeking a Business Process Specialist to analyze and improve organizational processes, ensuring efficiency, quality, and productivity. The Business Process Specialist will focus on identifying process improvements aligned with program goals.

This is a fully remote position based in Atlanta, GA, or anywhere in the U.S. It is contingent upon contract award.

Responsibilities

• Analyze and document existing business processes.

• Identify opportunities for process improvement and optimization.

• Develop and implement process improvement strategies per the Statement of Work (SOW).

• Develop and maintain process flow maps and SOPs to ensure standardization and consistency across projects.

• Collaborate with cross-functional teams to ensure process changes are implemented effectively.

• Monitor and report on the effectiveness of process improvements.

• Provide training and support to staff on new processes and procedures.

• Support the Human-Centered Design (HCD) process by facilitating workshops and integrating user feedback into process improvements.

• Develop and maintain process documentation and manuals.

• Ensure that process improvements align with organizational goals.

• Communicate process changes and updates to stakeholders.

• Other duties as assigned.

Requirements

Required Experience and Skills

• At least 5 years of experience in business process analysis or related fields.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Proficiency in process mapping and analysis tools.

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred Experience and Skills

• Recent experience in a US Government environment/agency is preferred.

• Experience in Human-Centered Design (HCD) and Design Thinking.

• Familiarity with process improvement frameworks such as BPMN or Kaizen.

• Familiarity with predictive analytics tools to inform process improvements and decision-making.

• Six Sigma or Lean certification is a plus.

Education and Training

• Bachelor’s Degree in Business Administration, Management, or related field required.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.

• May need to lift 25 pounds regularly.

Who We Are

Tanaq Support Services strives to deeply understand and analyze our clients’ vision, needs, and requirements so we may provide alternative solutions, empowering them to choose the best resolution. We aim to achieve excellence by delivering on our commitments to our clients, employees, and partners.

TSS is an Equal Opportunity and Affirmative Action Employer and participates in E-Verify. All employment decisions are based on merit, qualifications, and abilities. We welcome and encourage diversity in our workforce. Our policies provide equal employment opportunity to all employees and qualified applicants without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, transgender status, genetic information, protected veteran status, or any other protected characteristic under federal, state, or local laws. For more information, visitKnow Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) andPay Transparency Statement. (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) TSS complies with the Drug-free Workplace Act of 1988.

If you are an individual with a disability and need assistance completing any part of the application process, please email accommodation@tanaq.com to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications.

To apply for this and other positions with us, visit:

https://recruiting.paylocity.com/recruiting/jobs/All/a4712c9f-f074-40e8-9a14-bee06660bd81/Tanaq-Support-Services-LLC (http://To apply for this and other positions with us, visit: https://recruiting.paylocity.com/recruiting/jobs/All/a4712c9f-f074-40e8-9a14-bee06660bd81/Tanaq-Support-Services-LLC)