Overview

This role will be responsible for supporting the daily work of Chick-fil-A's Support Center Warehouse (SCW) fulfillment team. The SCW team is responsible for fulfilling Restaurant orders of operational supplies through small parcel distribution, additional internal distribution channels, and fulfillment of Chick-fil-A branded items direct to consumers (Shop Chick-fil-A). Specifically, tasks would include picking, packing and shipping of orders, maintaining a safety culture, and ensuring transactional inventory accuracy.

The warehouse operates in a 60,000 sqft, temperature-controlled space on Chick-fil-A's Support Center Campus in Atlanta, GA.

Responsibilities

• Works diligently, requiring very limited supervision

• Performs other duties as assigned

• Understand and ensure all facility policies and procedures are followed

• Assures the timely processing of orders

• Monitors progress of all areas and makes corrections to resolve lagging productivity

• Advises Supervisor immediately of any situation that interrupts or prevents associates from achieving optimum throughput

• Recommends ideas for improved quality, accuracy, and productivity

• Participates and contributes during team meetings, creating organic followership within the team

• Participates in continuous improvement and cost reduction projects

• Cross trained and able to fill into areas, resulting from absenteeism

• Ensuring items are reside in the proper location to support accurate cycle counting

• Assist in the onboarding and training of new associates on all policies and procedures

• Follow safety practices and ensure 5S principles are followed

• Assist Supervisor in accessing individual workflows and recommending opportunity areas as needed

• Administrative duties including, but not limited to, managing emails, maintaining hard copy schedules for each line/station, and meeting daily with Team Leader to report production plans and progress

Minimum Qualifications

• High School Diploma or equivalency

• 3-5 years of applicable experience

• Onsite 100%

• Experience in Sit Down truck; Reach truck experience

• Working knowledge and experience of fulfillment operations

• Interpersonal skills

• Self-starter, detail oriented with organization skills

• Technical and problem-solving skills

• Experience in Warehouse Management Systems (WMS) Systems

• Routinely show interest/knowledge in and offer suggestions/solutions for continuous improvement

• Able to be flexible in anticipating needs, lead multiple projects and manage shifting priorities

• Strong command of both written and verbal communication skills

• Ability to act in a professional, courteous and diplomatic fashion with fulfillment team

  Physical Requirement:

• Frequently required to stand, walk, stoop, kneel or crouch

• Ability to lift fifty (50) pounds repeatedly

• Safety shoes required and other PPE as working environment requires

• Certified to operate Material Handling Equipment (MHE)

Minimum Years of Experience

3

Travel Requirements

5%

Required Level of Education

High School

Job FunctionSupply Chain

Position TypeExperienced Professionals

Requisition ID2024-16460

Posting Location : LocationUS-GA-Atlanta