Description

The Assistant Director of Enrollment Services at Trinity Valley Community College plays a pivotal role in managing and enhancing the enrollment process for prospective and current students. This position assists in the development and implementation of strategies that promote student recruitment and overall enrollment success. The Assistant Director works closely with the Director of Enrollment Services, providing leadership and support to the enrollment team, and ensuring that enrollment goals are met in alignment with the colleges mission and strategic objectives.

Reports to: Director of Enrollment Services

Job Duties

• Contribute to the development and execution of comprehensive and holistic enrollment strategies aimed at increasing student enrollment, retention, and completion.
• Analyze enrollment trends and data to inform decision-making and strategy adjustments.
• Provides development and support for the student life cycle (recruiting to admissions to enrollment to retention to graduation).
• Assist with developing recruitment campaigns and materials as needed by the Director.
• Oversee the implementation of student support services related to enrollment, such as orientation programs, advising, and registration.
• Engage with prospective students and families to provide guidance on the application and enrollment process.
• Represent the college at recruitment events, college fairs, and community outreach initiatives as needed.
• Assist the Director in the development of a caseload-based workload for enrollment services personnel.
• Ensure compliance with federal, state, and institutional regulations regarding enrollment and admissions.
• Assist in the preparation and maintenance of accurate reports and documentation related to enrollment metrics, student demographics, and other relevant data.
• Assist in preparing reports for accreditation, grant applications, and other institutional needs.
• Utilize and manage enrollment management systems (e.g., CRM, SIS) to streamline processes, improve efficiency, and develop technology-based collaboration strategies across the institution.
• Identify opportunities for process improvements within the department and lead initiatives to enhance the student enrollment experience and maintain continuity of service throughout the student life cycle.
• Assist with the development of a holistic, student-centered approach within Enrollment Services that focuses on setting student load and completion timelines in accordance with outside factors that may impact student success.
• Stay updated on emerging technologies and best practices in enrollment management.
• Assist the Director in overseeing daily operations of the Enrollment Services department.
• Supervise, train, and mentor student success coaches; assist in supervising recruiters and Red Birds as needed.
• Coordinate staff schedules, ensuring coverage for all enrollment-related activities.
• Foster a collaborative and supportive team environment.
• Maintain confidentiality when required.
• Abide by TVCC policies and procedures.
• Other duties as assigned by appropriate supervisory personnel.