Job Description:

Department Specific Summary:

This position serves in a head cashiering role, responsible for processing cashiering transactions for the receipt of all university funds and managing customer service related to payment processing. The position works with departments and organizations across campus to develop and maintain online eMarket sites for ecommerce transactions. The position will also assist with Payment Card Industry ( PCI ) compliance, as needed.

Department Specific Job Responsibilities:

•Cashiering Manage the receipt, processing, and balancing of all payments made to Ohio University. This includes tuition, room & board, miscellaneous student charges, departmental deposits, customer invoices, grant receipts, etc. Maintain accurate records of all transactions. Balance cash drawer, generate transaction reports, prepare bank deposits, process dishonored items, payment conversion for refunding purposes.

•eMarket Creation and Maintenance – Create and maintain eMarket (e-commerce) sites to allow departments and student organizations to accept online payments. Develop reports to allow departments to reconcile their transactions/accounts. Process refunds of eMarket payments as requested.

•Cashiering Maintenance Provide guidance and training as needed to regional campus cashiers and departmental deposit users; maintains and manages Transact Payments operator requests; maintains and initiates ACH deduction files for customer payments.

General Job Summary:

Supports the organization’s accounting functions. Maintains up-to-date and accurate records of daily transactions, accounts receivable, accounts payable, inventories, payroll, and various other records

General Job Responsibilities:

• Guides and assists customers with highly complex questions, paperwork, and requirements, as they relate to financial and business activities such as billing, financial aid, payment deadlines, tuition rates, tax forms, refunds, or student receivables. Advises lower level employees on complex customer inquiries, requiring advanced knowledge of department policies.

• Often directs work, trains, and/or supervises student employees.

• Ensures requisitions are processed in a timely manner and are properly recorded. Obtains necessary documentation for customers related to contracts.

• Provides complex financial support to departments and areas within the University.

• Ensures financial aid applications are received and processed correctly. Researches and resolves any issues with applications.

• Processes financial aid award adjustments and determines loan eligibility and award amounts. Communicates with students regarding student loan issues, eligibility requirements, and award amounts.

• Posts and removes charges on accounts as necessary. Places holds on student accounts for delinquent loans and payments. Prepares and distributes invoices and all other account documentation. Reviews work of other employees.

• Compiles, analyzes, and reconciles accounts related to loan and grant programs to ensure compliance with state and federal regulations.

• Records and tracks expenses and revenue for department or area.

Minimum Qualifications:

Knowledge of standard finance and business policies, procedures, services, tools, and/or equipment in a field of specialization typically obtained by a high school degree or GED or equivalent and a minimum of 3 years related experience. An equivalent combination of education, training, and experience is acceptable.

Specific knowledge, certifications, and licensure will apply at the position level.

Planning Unit: Vice President for Finance & Administration

Department: Bursar's Office

Applicants may contact this person if they have questions about this position: Carole Gilkey, gilkey@ohio.edu

Employment Type: full-time regular

Advertised Salary:

AFSCME 3200 |13| $14.65 – $18.68 per hour

Benefit information is available at: https://www.ohio.edu/hr/benefits/