Employment Type:

Full time

Shift:

Day Shift

Description:

Serves as a resource for the case management staff aiding in the coordination of patient dispositions by providing administrative support to both the acute care RN/SW Case Manager and the Utilization Nurse.

Position Requirements:

Must exercise a high degree of initiative and independent decision-making qualities in carrying out duties. Attention to detail and high degree of accuracy required, as well as integrity and respect involving all matters of a confidential nature.

Knowledge: Must have a working knowledge of Hospital and department personnel policies and procedures. Should have a general understanding of admissions, management information systems, medical records, insurance, and patient billing process. Knowledge of medical terminology necessary. Knowledge of payer sources and managed care contract terms desirable.

Essential Functions and Responsibilities

Coordinates the communication of incoming information- telephone calls, voicemails, fax, mail, etc Document in Trinity approved Electronic Medical Record -EMR. Assist with completion of referrals to post-acute service providers. Timely follow up on communication with insurance payers and post-acute service providers. Issue Medicare Important Message Letters Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical and professional behavior. Establishes and maintain collaborative and effective working relationships with internal and external customers. Administrative duties as assigned.

OTHER FUNCTIONS AND RESPONSIBILITIES

Performs other duties as assigned.

Required Education, Experience and Certification/Licensure

Licensure/Certification/Registration: N/A

Education: High School graduate

Associate degree in Medical Technology, Business or Healthcare Preferred

Experience: 1-2 years of in health-related field.

Required Skills and Abilities

Strong organization and prioritization skills. Strong interpersonal and communication skills, including telephonic and electronic. Ability to concentrate and pay close attention to detail. Computer Skills:

• Required: Basic keyboarding skills

• Preferred:

• EPIC

• Microsoft Word

• Microsoft Teams

• Microsoft Outlook

• Microsoft Excel- Advance

• Microsoft PowerPoint

This is a full time position!

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran