Make a difference.

As a Sales Representative, you will serve as a key contact and liaison in coordination with the outside sales professionals for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests, and providing support needed in a timely, courteous, and professional manner.

Responsibilities:

• Ensure we deliver a “Great Customer Experience” to every customer

• Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues

• Take an active role in selling Cape Electric goods and services on inbound calls

• Provide support on product selection and application

• Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit, and claims

Requirements:

• Effective communication skills

• A passion for customer service

• Ability to handle a variety of customer situations with enthusiasm and tact

• Exceptional time management skills preferred

• Microsoft Office experience preferred

Minimum Qualifications:

• High school diploma or GED

Work shift and hours:

• Full-time, salaried, exempt.

• Monday - Friday in office

• 7:00am - 4:00pm

Compensation Details:

• The expected rate of pay for this position is starting at $50,000 - $60,000 annually depending on experience.

This job description is intended to describe the general nature and level of work performed by individuals occupying this position of employment. It is not intended to be construed as an exhaustive list of all duties, responsibilities, and skill required of all individuals assigned to this job title. Management reserves the right to modify all or part of this job description at its discretion in order to meet location requirements, staffing levels, and/or any other needs of the business. All of the essential functions of the job, as defined by the Americans with Disabilities Act and/or equivalent state law, may not have been described. All requests for reasonable accommodation(s) will be reviewed and evaluated on a case-by-case basis.

Why should you join Cape Electrical Supply?

The company has specialized in providing a high level of service and a large available product offering of the industry’s leading brand names. Chances are, if you need a specific electrical product by name, part number, or application, Cape Electric will have it available either through stock, vendor distribution, or factory order. Cape Electric’s growth has allowed the company to expand beyond the traditional commercial and industrial markets. Cape Electric’s presence in voice and data communication, utility markets, and residential showrooms has become well established during the past 15 years. And, we’ve successfully merged today’s technologies with our capabilities to become a national supplier to a number of leading U.S. companies. At the heart of Cape Electric’s business is the people factor. We’ve worked to craft a culture that frees talented people to develop business relationships and become the primary source for their customers’ product related needs. The results have been outstanding. We invite you to become part of our universe.

Apply now and find out what’s next for you.

Equal Opportunity Employer/Vet/Disabled

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