Description

External Application Deadline: Sept 06, 2024

Retail Sales Associates are often the first point of contact at our retail stores and responsible for providing exceptional customer service greeting customers and responding to inquiries. This role includes Cashiering duties, organizing and merchandising the sales floor and keeping product organized by following Goodwill standards.

Minimum Pay starts at $15.15 per hour.

Part Time and Full Time opportunities available!

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Part Time employees in are eligible for paid holidays, sick leave, jury duty and bereavement leave. Part time employees can also make pre-tax contributions to a retirement plan and some part time employees who work enough hours in a year may become eligible for employer contributions to their retirement.

JOB SUMMARY:

The Retail Sales Associate I is responsible for providing exceptional customer service by greeting customers in a welcoming manner and responding timely and professionally to customer inquiries. Sales Associates must help maintain a well-stocked and organized sales floor that meets company standards and be able to operate a point-of-sale cash register system to ensure quality of product and pricing is accurate at the time of purchase.

ESSENTIAL FUNCTIONS:

• Provides excellent Customer Service upholding company values.

• Provides assistance to customers with questions, concerns, and purchases.

• Provides accurate cashier transactions and maintains a balanced cash drawer using a computer-based point-of-sale system.

• Maintains a clean and organized sales floor by regularly cleaning and organizing shelves and racks, picking items up off the floor, putting away product from racks, carts, or baskets, as well as putting away returned or unwanted items.

• Provides a safe, clean, organized, and well stocked sales floor and restrooms.

• Follows all retail center policies and procedures.

• Follows all safety processes and procedures to help provide a safe working environment for employees and customers.

• Cross-trains in other departments or areas; act as a back-up for other areas as required.

• Performs other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• High school diploma or equivalent preferred.

Experience:

• One (1) year of retail sales or cash handling experience preferred.

Other:

• Must be accurate with numbers and general calculations and understand the value of different coins and US currency.

• Must be able to use basic math such as adding, subtracting, and multiplication.

• Must be able to effectively communicate with customers, managers, supervisors, staff, and peers.

• Must be able to operate a computer-based cash register and credit card machine.

• Must be able to withstand prolonged standing, bending, and lifting up to eight (8) hours per day.

• Ability to see color for accurate transactions.

• Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.

Core Competencies:

• Communication, Level 1

• Customer Focus, Level 1

• Excellence, Level 1

• Knowledge and Skills, Level 1

• Teamwork, Level 1

• Trust, Level 1

Functional Competencies:

• Time Management

Physical Requirements

Attachment to Job Description

Job Title: 586 – Associate I, Retail Sales Dept Number: Varies - Retail

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)

• Frequently (3-4 hours)

• Occasionally (1-2 hours)

• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - FREQUENTLY

CARRYING:

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

REACHING:

Above Shoulder - FREQUENTLY

At Shoulder - FREQUENTLY

Below Shoulder - OCCASIONALLY

TWISTING – FREQUENTLY

BENDING – FREQUENTLY

KNEELING/CRAWLING – FREQUENTLY

SQUAT - FREQUENTLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - OCCASIONALLY

HEARING - CONTINUOUSLY

VISION:

Visual, close - FREQUENTLY

Visual, distant - OCCASIONALLY

Visual, depth perception - FREQUENTLY

Visual, color vision – CONTINUSOULY

HANDS/FINGERS:

Simple grasping - FREQUENTLY

Fine Manipulation - CONTINUOUSLY

Repetitive Movements - CONTINUOUSLY

WALKING - FREQUENTLY

STANDING – CONTINUOUSLY

SITTING - OCCASIONALLY

SPEAKING - CONTINUOUSLY

OTHER, please describe -

Qualifications

Behaviors

Required

• Dedicated: Devoted to a task or purpose with loyalty or integrity

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)