Description

AWS is seeking a driven and talented Business Operations Analyst to play a critical role on our Worldwide Public Sector National Security and Defense Business Operations team. This analyst is an important point of coordination between the WWPS government sales teams, finance teams, and AWS technical organizations, and is responsible for helping to drive scalable operational mechanisms, create strategic narratives, and run operational cadences to drive growth in secure government regions.

Data analysis is at the core of Amazon’s culture, and your work will have a direct impact on decision-making and strategy for our organization. Close partnership with leaders and organizations outside of your immediate team will be necessary, as you will compile data and information that will influence decisions at the most senior levels in Amazon. The successful candidate will have excellent analytical abilities, strong business acumen and judgement, intense curiosity, and superior written and verbal communication skills, along with a passion for pursuing operational excellence.

This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance.

Key job responsibilities

• Develop reporting systems and performance dashboards that encompass key metrics to be reviewed with senior Sales Directors, VPs, and the WWPS leadership team in order to drive and manage the business

• Support various WWPS leaders with analysis, ad-hoc data requests, meetings/presentations, and strategic planning activities

• Extract raw usage and financial data from business databases and data warehouse, and perform analytics to produce meaningful reports that enable decision making

• Generate metrics and deliver regular reports on progress against KPIs to senior leaders and internal stakeholders

• Interact with cross-functional teams to implement process improvements, create new processes/solutions, and resolve complex problems

About the team

The AWS Worldwide Public Sector National Security and Defense Business Operations team drives strategic program usage, benefits, and sales execution for AWS Sellers working in the National Security and Defense Markets, accelerating revenue growth, profitability, and transformation with Public Sector end customers. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.

Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 5+ years of Microsoft Excel experience

• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

• Experience with sales CRM tools such as Salesforce or similar software

• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

• 5+ years of finance, business management and sales operations experience

• Experience with data visualization software (e.g., AWS QuickSight or Tableau) or open-source project

• Experience managing senior stakeholders

• Exceptional verbal and written communication skills

• Self-motivated, innovative, multi-tasking individual with a great sense of urgency and follow-through

• Experience conducting large scale data analysis to support business decision making

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.