Description

SAIC is seeking a Senior System Administrator with Cloud experience or training to support an IT program at Untied States Marshals Service (USMS). In this position you will work with a team that provides computing capabilities and in-depth support for our clients and users. The team builds and maintains user environments, delivers subject matter expert support, and application-level software and tools.

100% Onsite 5 days a week.

• Perform Windows administration duties

• Perform installations and patching of Windows operating systems

• Assist customers with the installation and updates of applications

• Install software and troubleshoot software installation issues

• Monitor systems and preform hardware troubleshooting, tracking, resolution, and routine maintenance and security updates

• Ensure security protocols and standards are applied and tracked

• Perform system backups and provide data recovery if needed

• Document processes and Standard Operating Procedures

• Monitor resource usage, anticipate problems, and suggest solutions

• Manage production and development systems and provide higher-level technical support (Tier II/III) to clients when needed

• Work closely with colleagues to meet team goals and improve processes and practices

• Create and maintain documentation of the systems

• Conduct configuration, deployment, troubleshooting, and maintenance of various versions of Microsoft Windows operating systems

• Provide software and hardware support to the customer development team

• Setup and maintain offsite disaster recovery environments

• Review system and security logs and report to the team regarding incidents and potential threats to the network environment, systems, users, and/or infrastructure

• Work with load balancing, failover, and data replication technologies

• Utilize WSUS, Ivanti, and/or other industry patching solutions

Qualifications

Required:

• BS and 9 years of experience (4 years experience in lieu of degree)

• Active Secret or above clearance

• Self-starter, driven to learn how to quantify, analyze, and resolve complex issues

• Ability to work well in a team environment and independently when required

• Ability to work with minimal direction

• Good communication and documentation skills

• Understanding of IT security best practices

• Understanding of basic networking concepts

• Outgoing team player and self-motivated individual with excellent communication skills with the ability and desire to interact with all users and work closely with other technical staff or independently

• Demonstrated ability to multi-task effectively under pressure with the ability to frequently re-assess priorities for multiple tasks or projects

• Strong time management and resource management capabilities

• Must have advanced working knowledge of a variety of computer software applications such as MS Teams, Word, PowerPoint, Excel, Visio, Outlook, MS Project, SharePoint, etc.

• Experience with creating POAM milestones, and compliance and ensuring application of DISA STIG releases and STIG results analysis

• Ability to understand IAVAs and remediate issues as needed

• Experience in building, operating, and maintaining Windows Server 2019/2022

Desired:

• Any current Cloud technologies experience: Azure, AWS, and/or Google Cloud

• Willing to advance current Cloud skills via industry standard certifications

• Cloud engineering and/or architecture level experience

• VMWare ESXi / vCenter / Site Recovery Manager

• ADFS/ ID Mgt/ PKI Certs/ etc.

• Cisco Hyperflex technologies

• Experience writing scripts in a PowerShell and/or Linux environment

• Understanding of disk storage systems (RAID, LUNs, etc.)

• Experience with NetApp storage products and file system technologies

• Managing container environments (e.g. Docker, Kubernetes, etc.)

• Experience working with code repositories and continuous integration (CI) servers like Gitlab, Jenkins, etc.

• Managing infrastructure services such as DNS, DHCP, GPOs, etc.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2501388

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability