Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities:

• Leverage detailed network engineering knowledge and experience to support triage, troubleshooting, and repair of production networks across server, circuit, and network repair activities

• Specialize in one or more of the below functional areas to resolve escalations from tier 1 resources utilizing complex problem solving and network troubleshooting expertise

• IP Network Engineering Expertise in Routing Switching IPv4 6, Unicast Multicast, BGP, ISIS, OSPF, IPSEC, MPLS, QoS, EVPN, ECMP, and expert knowledge on OEM vendors including Arista, Juniper, and Cisco

• Optical Network Engineering Expert knowledge in optical transport technologies DWDM, OTN, Subsea on various OEM vendors such as Ciena, Infinera, and Cisco

• Edge Network and Infrastructure Engineering Expert knowledge in servers, RSW s, CDN, Linux administration, BGP, NetFlow, peering, ODM, NTP servers and expert knowledge on OEM vendors including HPE ProLiant series hardware

• Work across teams in a collaborative formation, be responsible for team mentorship, technology advances and direction, while also supporting project managers and network operations engineers as a consultant and subject matter advisor on specific network related topologies or technologies

• Follow defined procedures and utilize tools to collect data and resolve network issues within defined SLAs

• Engage with 3rd party vendors, OEMs, and field services to facilitate resolution

• Escalate to Operations Engineering Leads to resolve complex or high priority issues

• Identify, develop, and deploy continuous improvement initiatives including analytics dashboards, automations, workflows, process, tools, and training

Basic Qualifications:

• Minimum 3 years of related industry experience

• Minimum 3 years of intermediate networking skills, Network Performance Management, Service Quality Management

• Minimum 3 years of deployment and operational experience with service provider, WAN, or large enterprise

• Minimum 3 years of proficiency in routing and switching technologies and protocols including TCP/IP, STP, VLAN, CDP, LACP, BGP, and ISIS/OSPF/EIGRP

• Minimum 3 years of proficiency with IPv4/IPv6 and able to develop new/modify network build and troubleshooting scripts with scripting languages like Python, Linux/Unix Shell, JSP, Ruby, Perl along with Linux and other OS knowledge including kernel

• Minimum 3 years of proficiency in fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies

• High School Diploma or GED

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Preferred Qualifications:

• Experience with field-based work with/in POPs, metro, Colo, or Enterprise/Business Office environments

• Good Customer experience including managing task queues and interfacing with external vendors or Enterprise customers

• Adequate communication skills, reading, writing, and ability to interact with the teams

• Ability to troubleshoot intermediate networking issues like interoperability, connectivity, diagnostics and configuration

• Certification such as CompTIA, CCNA/JNCIP, CCNP/JNCIP or equivalent experience preferred

• Working knowledge of a major networking hardware vendor

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, or Washington as set forth below. Information on benefits is here. (https://www.accenture.com/us-en/careers/local/flexcareers#block-section-total-rewards)

Role Location

California – $66.34 - $76.34

Colorado – $66.34 - $76.34

New York – $66.34 - $76.34

Washington –

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Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

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Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

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Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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