Summary This announcement is issued under the Direct Hire Authority (DHA) to recruit for positions for which there is a critical hiring need. Selectee(s) will receive a career or career-conditional appointment in the competitive service and may be required to serve a one-year probationary period. Who May Be Considered: U.S. Citizens Interagency/Career Transition Assistance Program (I/CTAP) eligibles View common definitions of terms found in this announcement. Responsibilities Within CISA, the National Risk Management Center (NRMC) is a risk-driven analysis and planning center focused on addressing significant risks to our national critical functions. NRMC works with partners to generate solutions to the most complex, strategic risks to critical infrastructure. To accomplish this mission, NRMC operates using a collaborative model that relies on close integration with Federal, State, Local, Tribal, and Territorial (SLTT) government partners, and diverse private sector partners. Typical work assignments include: Developing and interpreting policies, procedures, and strategies governing the planning and delivery of IT services throughout CISA and its customer base. Providing expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues both within CISA and across the stakeholder's enterprises. Making decisions or recommendations that significantly influence important CISA IT policies or programs. Monitoring incoming information from multiple sources including internal and external stakeholders. Categorizing information based on established thresholds and the National Cyber Incident Severity Schema. Executing immediate actions in accordance with established procedures when the cyber event or incident requires. Requirements Conditions of Employment You must be a U.S. citizen. Selective Service - Males born after 12/31/59 must be registered or exempt from Selective Service, see http://www.sss.gov/ All Federal employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments. DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. You must be able to obtain and maintain a security clearance suitable for Federal employment as determined by a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. One-year probationary period may be required. This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. 7501-7533 and 5 CFR Part 752, as applicable). This position has been identified as a drug testing designated position (TDP) for purposes of the CISA's Drug-Free Workplace Program. All applicants tentatively selected for this position will be required to submit to a drug test to screen for illicit/illegal drug use prior to receiving a final offer of employment. A final offer of employment is contingent upon a negative drug test result. After appointment, you may be subject to periodic random drug testing. Qualifications To be considered minimally qualified for this position, you must demonstrate that you have the required experience for the respective grade level in which you are applying: EXPERIENCE: Experience must be Information Technology (IT)-related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. You must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND SPECIALIZED EXPERIENCE: In addition to meeting the qualification requirement listed above, you must have at least one year of specialized experience at the next lower GS-grade level (or equivalent). Specialized experience is experience that has equipped you with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. GS-14 You qualify for the GS-14 grade level if you have at least one (1) year of specialized experience at the GS-13 grade level (or equivalent) performing the following duties: Substantive experience working as a state or local election official or with state and local elections officials to administer elections, including local, state, and federal elected offices; Identifying and resolving security vulnerabilities related to physical security or within election-related or business-related information technology systems and devices; Collaborating with diverse stakeholders to build strong communities; and Communicating with senior audiences in both written and verbal format, including around highly sensitive, complex topics. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of this announcement. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Additional Information Other incentives may be authorized. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. This job opportunity announcement may be used to fill additional vacancies. This position has been designated excluded from bargaining unit representation under the national security provision of 5 USC Section 7112(B)(6). Reasonable Accommodation Requests: This agency provides reasonable accommodation to otherwise qualified applicants and employees with a disability covered under the Rehabilitation Act of 1973, as amended, unless to do so would create an undue hardship to the agency (29 CFR 1614.203 (2017)). If you need a reasonable accommodation for any part of the application or hiring process, contact the CISA Office of Equity, Diversity, Inclusion and Accessibility (OEDIA) by sending an email to CISAReasonableAccommodation@cisa.dhs.gov with the subject line, "Reasonable Accommodation Request @ CISA." In the email itself, you must include your name, vacancy announcement number(s), and state your intent to seek a reasonable accommodation. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. For more information or inquiries, please contact the CISA Reasonable Accommodation Program at CISAReasonableAccommodation@cisa.dhs.gov. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Shared Certificate: When CISA completes their selections, the remaining list of qualified candidates may be shared with other DHS Component agencies who are hiring for similar positions. You will have an opportunity to opt-in if you would like your name, application materials, and assessment results shared to be considered for employment with other DHS Component agencies. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements.