Description

The Selling Partner Services Agent Development team is the training and development organization tasked with understanding the needs to hire and develop Global Seller Support Associates and Risk Investigators to support our Sellers, Vendors, and Buyers in our Amazon.com marketplace. The AD Optimization and Measurement (ADOM) team strives to ensure agents' capability to deliver the best outcomes for Amazon Sellers and Buyers by measuring and optimizing learning efficacy throughout their continuous development journey. We are a team of Researchers, Analysts, and Engineers who source and organize the right data to empower our learning experience designers and training partners to effectively measure and optimize the learner journey.

Key job responsibilities

Selling Partner Services Agent Development is seeking an exemplary Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The ideal candidate will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics. As a Business Analyst, you will focus on solving real world problems and build business cases to enable the organization to scale and invent on behalf of its customers. A key component of the role is to identify improvement opportunities by monitoring existing metrics, analyzing data, and partnering with many internal teams. In addition, you will design and develop automated reporting solutions to enable stakeholders to manage the business and make effective decisions. Lastly, you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. The ideal candidate will be expected to influence and work with other leaders within the broader organization.

Basic Qualifications

• 5+ years of tax, finance or a related analytical field experience

• 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience

• Experience defining requirements and using data and metrics to draw business insights

• Experience making business recommendations and influencing stakeholders

• Experience with Excel

Preferred Qualifications

• MBA

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.