Talent Management Systems Support Specialist

Texas Health Resources is looking for a top Talent Management Systems Support Specialist Is that you?

Work location: Remote: requiring occasional onsite workdays, based on department business needs.

Work hours: Full Time, Days

Department highlights:

· Team based environment

· Workplace culture 2 nd to none

What you will do:

Supports end-users through incident and request management services for Performance & Goals component of Talent Management System

Partners with Talent Management Systems Administrator and appropriate teams (including but not limited to: ITS, System Security, System Engineering, and ERP Solutions) to investigate, troubleshoot, and resolve all technical issues related to Performance and Goal Management tools.

Ensures all performance form templates, route maps, and documents function properly and launch successfully.

Communicate frequently with Human Resources partners (including Generalists, Managers, and Officers) as it relates to performance management tools.

Partners with Learning Specialists to investigate and resolve functionality issues that impact both the performance and learning sides of the platform

Assists with the creation of tip sheets, user guides, tutorials, and other support resources as it related to Performance and Goal Management tools

Provide regular detailed updates to leadership on issues that impact the success of performance review cycles and initiatives.

TALENT MANAGEMENT SYSTEM REPORTING

Assists with building and maintaining report templates for Performance and Goal Management

Runs adhoc report jobs upon request

Schedules report jobs

Pulls copies of employee performance reviews for audits, Human Resources investigations, and surveys

Provides training sessions for human resources partners on talent management system reporting

Education Bachelor's Degree Education, Communications, Information Technology Systems, or other relevant field. 4 Years Relevant work experience in

lieu of a degree accepted. Req Experience 3 Years Hands-on experience working with Talent and/or Learning Management Systems Pref and

1 Year Experience using cloud-based workflow automation platforms for incident and request management. Pref Skills Strong verbal and written communication skills

? Ability to apply problem solving skills to complex issues

? Ability to build strong customer relationships

? Seeks to acquire knowledge in area of specialty

? Excellent organizational skills

? Ability to work within tight timeframes and meet strict deadlines

? Make independent judgments/decisions within established guidelines

? Approachability, decision quality and dealing with ambiguity

? Ability to work independently and as a member of a team

? Flexibility to operate and self-driven to excel in a fast-paced environment

? Capable of multi-tasking, highly organized, with excellent time management skills

? Detail oriented with excellent follow-up practices Supervision Individual Contributor ADA Requirements Working Indoors 67% or more Physical Demands Light Work Travel Requirements Local 10% Occasional local travel to offices and entities within the Texas Health system may occur.

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.