The primary function is to receive calls for service and interview callers of non-emergency and emergency requests to determine location, nature, and pertinent information to be entered into the CAD system clearly and accurately. Enters, maintains, updates, and research information using the TLETS/NLETS computer system. Verifies accuracy and completeness of TCIC/NCIC information prior to providing to requestor. Communicates via telephone, radio, in person, email, and call notes in a courteous and professional manner, utilizing proper spelling, grammar and punctuation.Salary is commensurate based on qualifications and relevant experience starting at $48,000 per year..Answers and processes emergency and non-emergency telephone calls for police, fire, and ambulance services as well as planned or special events and services.Accurately enters information received from the caller, into a Computer Aided Dispatch (CAD) system and dispatches appropriate resources.Assists with the monitoring and/or utilizing of a camera system to monitor incidents on-campus or attempt to locate evidence.Initiates and composes emergency and non-emergency correspondence via email, call notes, and notifications to the campus community.Accesses and correctly reads information from a TLET/NCIC and relays accurate and complete information to officers.Monitor fire and burglar alarms and dispatch appropriate resources.Monitors bait bike information and dispatches officers on activations..High School diploma or equivalent with one (1) year of experience in customer service or the equivalent experience.Basic Texas commission on law enforcement (TCOLE) telecommunications operator license or is qualified to acquire a basic license.Successfully attends and passes all mandatory and elected training..Associate degree or thirty (30) credit hours in the criminal justice or related field with one (1) year of experience in a public safety or emergency public safety communication field.