D.R. Horton, Inc., the largest homebuilder in the U.S.,was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website atwww.drhorton.comfor more information.

D.R. Horton, Inc.is currently looking for aBusiness Analyst – MS Dynamic CRM Admin Design & Testing. The person is responsible for supporting the planning, design and execution of system design, analysis, research and testing on simple to complex implementations. The Business Analyst – MS Dynamic CRM Admin D&T works collaboratively within the IT department and business units to define, design, and interpret business requirements into functions that developers can execute. Additionally, the Business Analyst - MS Dynamics CRM Admin will be responsible for adding new functionality, laying out configurations, modifying existing functionality, testing, and pushing solution packages within MS Dynamics CRM. This person will attend internal customer meetings to gather requirements and attend team meetings to collaborate and determine if the requirements will be an overall fit for the application. It is expected that this person will be able to review the requirements and make recommendations based on their knowledge of MS Dynamics CRM. This person will be highly involved with senior leadership while working on implementations.

Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.

• Evaluate business processes, anticipate requirements, uncover areas for improvement and assist in developing solutions
• Participate in communications between various IT and business partners
• Participate in deployments, post deployment remediation efforts and support escalation as needed
• Participate in multiple projects and applications
• Assess risk and impact of builds and deployments
• Clearly outline, document, and communicate problems, enhancements and business scenarios that will be used in advancing new and current custom software applications
• Investigate, analyze, and document complex as-is business processes for use in design of new application functions
• Define, design and document optimized solutions to complex business and application issues
• Manage and track the status of requirements throughout the project lifecycle; re-defining as necessary
• Identify appropriate parameters, functions, and data to test and validate; parameters may include general function, validity of results, accuracy, reliability, and compliance with industry standards
• Anticipate potential malfunctions and design specific tests to make them occur on a system level
• Design, write and execute test cases and test scripts to thoroughly test company software products on multiple projects of varying size and application systems to ensure all objectives are met
• Perform various degrees of testing (unit, baseline, full system, ad hoc)
• Conduct testing to ensure products perform according to user requirements and within established guidelines
• Identify, log, and recreate error codes, enhancements, user stories, bugs, and defects
• Document all software discrepancies and work with team leadership, subject matter expert, and/or development on the resolution of those discrepancies
• Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
• Assist in clarifying project scope and vision
• Log and document bugs, enhancement, and product issues
• Draft quality assurance policies, procedures, and knowledge articles

Education and/or Experience

• High school diploma or general education degree (GED)
• 3 years’ experience in Information Technology in a related field
• Knowledge of application design software a plus (Figma, Balsamiq, etc.).
• Exposure to Agile, Scrum and other iterative and incremental development methodologies
• Knowledge of software and database testing including designing and manipulating test data, validating stored jobs, and error replication
• Ability to think and act as an end-user
• Must be able to interpret and implement quality assurance standards and provide accurate and comprehensive feedback to colleagues
• Experience/exposure using programming languages, QA methodologies, and test management software, UI/UX applications
• Ability to use logic and reasoning to identify the strengths and weaknesses of IT systems
• Ability to work well within a team
• Strong computer skills and experience with custom applications
• Excellent interpersonal skills with the ability to serve as a liaison with developers, project managers, and customer support
• Demonstrate strong attention to detail and have analytical and problem-solving abilities
• Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
• Proficiency with MS Office and email

Preferred Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field preferred
• Experience with SQL Queries and databases a plus
• Experience with various software development lifecycles, software UI/UX design, and testing is a plus

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

• Medical, Vision and Dental
• 401(K)
• Employee Stock Purchase Plan
• Flex Spending Accounts
• Life Insurance
• Vacation, Sick, Personal Time and Company Holidays

/Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeople2/

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Job: *Information Technology

Organization: *Corporate

Title: Business Analyst- MS Dynamics CRM Admin

Location: TX-Arlington

Requisition ID: 2403323