Description

We are in search of an Administrative Assistant to join our team in Arlington Heights, Illinois. As the Administrative Assistant, you will play a pivotal role in managing customer inquiries, maintaining detailed and accurate records, and processing applications. This role offers a contract to permanent employment opportunity.

Responsibilities:

• Provide exceptional customer service by answering inbound calls and responding to emails

• Efficiently manage data entry tasks

• Schedule appointments and coordinate data effectively

• Utilize Microsoft suite (Excel, Outlook, PowerPoint, Word) to maintain and monitor customer records

• Take appropriate action based on monitoring of customer accounts

• Ensure accuracy in all correspondence and data management

• Support operations by handling both inbound and outbound calls.

Requirements • Proficient in answering inbound calls, demonstrating excellent telephone etiquette.

• Exceptional customer service skills, with the ability to handle client queries and concerns professionally.

• Accurate data entry skills, ensuring all information is correctly recorded and updated.

• Excellent email correspondence abilities, ensuring clear, polite, and timely communication with clients and stakeholders.

• Experience with both inbound and outbound calls, providing information and resolving issues effectively.

• Proficiency in Microsoft Excel, with the ability to create, manage, and analyze data spreadsheets.

• Familiarity with Microsoft Outlook, for managing emails, appointments, contacts, and tasks.

• Skilled in using Microsoft PowerPoint, to create and present informative, visually appealing presentations.

• Knowledge of Microsoft Word, for creating, editing, and formatting documents.

• Able to schedule appointments, managing the calendars of senior staff efficiently and effectively. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .