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The Noble Research Institute, IT Support Technician in Ardmore, Oklahoma

This job was posted by https://okjobmatch.com : For more information, please see: https://okjobmatch.com/jobs/3177633 IT Support Technician\ Job Category: Information Technology\ Requisition Number: ITSUP001049\ September 17, 2024\ Full Time\ \\' \'\to\\' \'\Ardmore, OK 73401, USA\

At Noble, we believe the health of soil, plants, animals, and humans is one and indivisible. We believe in rebuilding healthy soils and helping producers maintain a strong bottom line. Through these two actions, we can transform degraded grazing lands across the United States, benefiting the environment and society as a whole.

Our focus is to help farmers and ranchers apply regenerative ranching principles to the nations 654 million acres of grazing lands. This monumental undertaking requires thousands of producers across the U.S. to overcome significant barriers and change their current practices to work with nature, not against it.

Our Information Technology team supports the organizations mission by providing and architecting a modern IT environment to enable regenerative research and the delivery of educational products. This work is crucial for us to deliver information necessary for farmers and ranchers to triumph over the barriers and ultimately benefit all of society through their efforts. We live to find new ways to generate usable information so farmers and ranchers can leave their land better at sunset than at sunrise.

So, do you want to join us? We are looking for an IT Support Technician

As IT support technician, you are the initial contact for service-related issues and will assist end-users with application, operating system, and connectivity issues. The work you do contributes to the organizational goal, in turn making a difference in a producers operation, their life and the society that depends on them.

You are:

  • A life-long learner. First and foremost, you must be a passionate learner: personally professionally, everywhere, all the time.
  • A visionary. Your ability to troubleshoot technical issues stems from an understanding of the bigger picture and how technology works.
  • A trusted resource. Your active listening skills, consistency, and awareness of others work needs make you a reliable resource and partner in achieving business objectives.
  • A builder of relationships. You promote trusting relationships with open dialogue and an outward mindset. You identify, cultivate, and steward all relationships in an effort to support Nobles objectives and help our customers achieve their goals. You are a conscientious teammate who works for the success of others.

You will:

  • Support end-users by diagnosing and resolving hardware and software issues. Assist with imaging, configuration, and installation of computer systems and peripherals for employees upon hire or during the deployment cycle.
  • Enhance overall support level of the desktop support team through system and process improvement to better meet customer needs.
  • Represent Nobles mission and values and care for the land and its improvements by supporting and contributing to the objectives of your team and its contribution to the goal of the organization.

We will:

*Teach you.\ *

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\ \ The Noble Research Institute, LLC is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.

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