Downstream Experience LeadThis position is remote/virtual.Job Summary: Owns the end-to-end experience for downstream customers purchasing Truterra's products. Collaborates with Truterra's leadership team and other value stream leads to prioritize work, create roadmaps, and drive execution.Areas of Responsibility:Drive end-to-end experience for downstream customers purchasing Truterra's productsBuild relationships with Truterra's downstream sales and marketing leadership to proactively understand, influence and align value stream team objectives with business success.Create a compelling roadmap that solves true Truterra challenges and orients both team and stakeholders to the proper farmer and retailer experienceFoster a collaborative, data driven, and high-performance team culture that is impactful in both technical and business meetingsLeverage data and participant feedback to continuously improve the downstream customer experience across pathways (digital, retail, etc.)Lead downstream customer experience fusion teamManage team priorities, staffing, and status to ensure team success supporting business initiatives, and ad-hoc data driven decision makingPartner with technical and functional leads to ensure team member growth and facilitate development of domain knowledgeConduct targeted technology, data, and people experiments to evolve, innovate, or improve the farmer and retailer experienceLeverage fusion team to execute on downstream commitmentsExecute on downstream customer commitments, including ensuring acres are developed in the correct geography, developing customer reporting, and delivering purchased assetsPartner with sister value streams to identify areas of collaboration and unlock new capabilities to streamline program executionChampion data-driven practices & decision-making across TruterraRequired Experience:BA or higher or equivalent work experience10 or more years of experience in the agriculture, food, or sustainability industriesIn-depth knowledge of product and/or customer experience managementExperience analyzing data to tell a storyPrevious project management experience5 or more years of experience leading and developing high-performing cross-functional teamsDemonstrated ability developing and implementing project strategies that align with the organization's objectives including establishing strategic goals, OKR's, or KPI'sRequired Skills:Ability to develop long-term strategies for agricultural operations, particularly from a retailer - grower lensObsession with how data can be used to drive business growth, operational efficiency, and innovationAbility to drive organizational change and lead both internal & external customers through effective change managementEffective written and verbal communication and influence skills with both technical and business leadershipPreferred Experience/Education:Advanced graduate degree in business, analytics or agronomicsSalary is negotiable based on experience: $135,360 - $203,040About Land O'Lakes, Inc.Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.Equa Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity