JOB REQUIREMENTS: Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world\'s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Primary Function The Residential/Commercial Service Technician responsibilities include but not limited to; customer site visits, maintaining relationships, servicing equipment, repairing equipment, & delivering salt. The ideal candidate must have the ability to work on their own with little direct supervision, have great organizational skills, learn quickly, a clean driving record and be mechanically minded. Responsibilities Complete Maintenance and repairs on residential and commercial water treatment equipment. Deliver salt to both residential and commercial customers. Record unit data and test water conditions on each and every service call. Maintain customer relationships and provide answers during the course of service calls and salt deliveries. Utilize interpersonal skills to communicate professionally at all levels with customers and within the company. Provide written and verbal reports of service calls that incorporate the complete understanding of a Water System. Communicate with management, sales and customer service to resolve customer complaints. Travel in company vehicle in order to support and maintain service area. Maintain service vehicle inventory. Take in salt deliveries and unload into warehouse via forklift. Removal of equipment when needed. Basic shop duties such as cleaning and building maintenance. Provide assistance to other departments as needed. Perform any other activities as needed or as directed. Qualifications High School Diploma or equivalent 3+ years of related work experience or training. Proficiency with computers and programs, specifically Microsoft Office software Proficient customer service experience. Possess a general understanding of local, state, and national codes / regulations. Ability to work independently and as a team to meet deadlines and goals. Must be able to lift 50lbs repeatedly Additional Qualifications: Associates degree in related... For full info follow application link. A. O. Smith values employee excellence. In our employment practices, we will not discriminate based on race, color, religion, sex, age, national origin, marital status, disability, or other legally protected status. We operate in a global environment and will strive to create a workplace where men and women from diverse backgrounds can thrive and achieve their fullest potential. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/DEF227D80CF84FB2