JOB REQUIREMENTS: Customer Service Project Coordinator - 9835 DESCRIPTION/RESPONSIBILITIES: Base Hours: Monday-Friday, hours 7:30am-5pm, overtime as needed. Location: N9234 Lake Park Road, Appleton WI 54915 or 675 Brighton Beach Road, Menasha 54942 As our Customer Service Project Coordinator, you will: * Answer Customer questions & help resolve issues * Calculate assembly pricing for completed work orders & enter in Excel * Gather customer job details, enter for Ops work orders * Close Work Orders & match paperwork for billing * Support Account Managers & backup as needed * Review routing guides and enter in system * Answer freight questions and perform related task * Engage departments to verify issues & determine root cause * Perform added duties & special projects as assigned What we offer you: Paid time off Medical, dental, and vision benefits 401k with company match Career growth opportunities Employee Assistance Program Employee appreciation & recognition programs Diverse & inclusive work group Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity ***** OTHER EXPERIENCE AND QUALIFICATIONS: Physical Requirements: * Ability to lift and carry 20 lbs Qualifications: * Proficient at Microsoft Word and Excel * Experience in customer service ***** APPLICATION INSTRUCTIONS: Apply Online: https://ars2.equest.com/?response_id=a9fa0d0925df1f3fad8225478856ebe0 Other: Applicants ONLY to apply via URL link provided!