JOB REQUIREMENTS: MSA has an opportunity for a Collections Specialist in our Appleton, WI office. In this role, you will monitor accounts receivable to identify overdue payments, contacting clients to arrange for payment, and keeping accurate records and reporting on collection activity. This position is perfect for an accounting professional with both attention to detail and a proven ability to build and maintain good relationships with clients and internal stakeholders. Responsibilities WHAT YOU WILL DO Communicate effectively with clients about payment and collection policies Work effectively with clients to collect outstanding Accounts Receivable while maintaining client relationships Collaborate with Project Managers, Project Assistants, and Project Accountants to resolve outstanding Accounts Receivable issues and confirm documentation of collection activities Works with project personnel to provide invoice copies, client statements, or other supporting materials for timely approval of payments Identify, document, and escalate challenging collections issues to Controller Provide excellent client service by interacting with clients and MSA staff in a positive and professional manner Identify and communicate opportunities for improvement within the collections process MSA is an equal opportunity/affirmative action employer that is committed to diversity and inclusion in the workplace. At MSA, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual\'s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at hr@msa-ps.com Equal Employment Opportunity/Affirmative Action Employer ***** OTHER EXPERIENCE AND QUALIFICATIONS: Qualifications WHAT YOU BRING High school diploma/GED or equivalent experience At least 3 years accounting experience required; experience in A/E industry desirable Ability to use logic and reasoning to assess solutions and approaches to problems Proficiency with MS Office products applications Must be well organized, self-motivated, detail-oriented and be able to prioritize and handle multiple tasks Requires personable and professional face-to-face, telephone and email communications Ability to work well independently and as part of team; collaborate with a broad range of employees Ability to properly handle sensitive and confidential information Applies basic concepts, principals, and technical capabilities to perform routine tasks. Recognizes and solves routine issues that occur within the team or department without supervisory approval. Evaluates and selects solutions from established options or procedures The selected candidate must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future. We are unable to provide or take over sponsorship of an employment visa for this role. ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.msa-ps.com/ Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.