Job Information
Maryland Department of Transportation IT Modal Liaison (IT Staff Specialist) in Anne Arundel County, Maryland
IT Modal Liaison (IT Staff Specialist)
Salary
$73,957.00 - $119,492.00 Annually
Location
Anne Arundel County
Job Type
Full Time
Job Number
4486-TSOOTTS-7/24
Department
Maryland Department of Transportation
Opening Date
07/01/2024
Closing Date
7/15/2024 11:59 PM Eastern
Description
Benefits
Questions
Description
OPEN RECRUITMENT
Job Specific Recruitment
If you have ever taken a flight from BWI Thurgood Marshall Airport; renewed your Maryland driver’s license; traveled to an Orioles game on the Light Rail; embarked on a cruise from the Port of Baltimore; received roadside assistance from CHART Emergency Patrol; reduced your commute time by using one of Maryland’s toll roads; or applied for Minority Business Enterprise (MBE) certification, then you have experienced some of the superb services provided by the Maryland Department of Transportation (MDOT).
MDOT has various careers for people of all experiences, backgrounds, and abilities who come together to contribute to one mission—connecting our customers to life’s opportunities. Join us in serving our Maryland residents, visitors, and businesses!
The Maryland Department of Transportation is seeking dynamic and innovative candidates for the position of Modal IT Liaison (IT Staff Specialist) within the Office of Transportation Technology Services (OTTS). As Modal IT Liaison, the selected candidates act as the key contact between The Secretary’s Office (TSO) and Modal Administrations, facilitating seamless information exchange, project coordination, and actionable plans to achieve MDOT’s IT strategic goals. This position will ensure exceptional customer service by collaborating closely with Modal and TSO IT teams to efficiently resolve issues and address requests. Understanding the unique requirements and workflows of modal administrations, this position will advocate effectively on their behalf within TSO, championing best practices that align with MDOT's strategic objectives. Additionally, this role Involves u nifying IT standards to promote consistency and streamline operations within the broader MDOT framework.
This position reports to the Director of IT Governance/ Portfolio within OTTS.
Duties include but are not limited to:
Coordinate with Modal Administrations to define objectives during initial assessment and planning phases for consolidation.
Act as the primary liaison between Modal Administrations and The Secretary's Office to streamline telecommunications, data center infrastructure, and IT governance.
Collect, analyze, and assess information to support data-driven decisions on IT initiatives and projects.
Garner stakeholder support for technology adoption initiatives and integrate innovative solutions.
Establish consistent technical expectations and IT standards across Modal Administrations.
Collaborate with technical teams to design integration architecture and oversee consolidation execution.
Implement support systems, gather feedback, and optimize system performance post-implementation.
Maintain comprehensive documentation of consolidation processes, technical designs, and user guides.
Stay informed about legal and regulatory landscapes, offering valuable insights to ensure compliance standards are met for both Modal Administration and TSO personnel.
Two (2) vacancies exist at MDOT TSO in the Office of Transportation Technology Services (OTTS), which is located in Hanover, MD. (Anne Arundel County).
MDOT offers a generous and competitive benefits package. You can learn about our amazing benefits here: MDOT Benefits
Qualifications
MINIMUM QUALIFICATIONS:
Education: A b achelor's degree from an accredited college or university in Computer Information Technology, Management Information Systems, Computer Science, or other information technology related field to include course work in systems analysis and applications programming using generally accepted computer programming languages or in operating systems and data communications technology.
Experience: One (1) year of experience designing, developing, testing implementing and maintaining applications systems and programs using generally accepted computer programming languages or maintaining and modifying operating systems for computers. * At least one (1) year of experience in a role involving collaboration and liaison activities with multiple inter-agencies or departments, specifically in the field of IT infrastructure, telecommunications, and governance in a governmental or public sector environment.
*This statement contains a selective qualification, which is more focused in scope than the minimum qualifications for this classification. Selective qualifications are utilized when the position requires specific or additional bona fide occupational qualifications (i.e., knowledge, skill, or ability).
The ideal candidate will possess:
Master’s degree in Information Technology, Computer Science, Business Administration, or a related field.
Project Management Professional (PMP) certification or similar project management certification.
Experience in telecommunications, data center infrastructure, or IT consolidation projects.
Knowledge of transportation systems and operations.
Proven stakeholder engagement, innovative problem-solving, and effective communication across technical and non-technical audiences.
Proactive adaptation to technological advancements.
Consideration for employment may be based solely on the contents of your application. Therefore, it is essential that you provide complete and accurate information. Please include all relevant experiences in your application. This includes, but is not limited to, full or part time, volunteer work, military, acting capacity, or any other experience that is relevant to the position for which you are applying.
If you have held more than one position at the same employer, please list each position that you held and the length of time that you held each position.
Notes:
Thirty credit hours from an accredited college or university in Computer Information Technology, Management Information Systems, Computer Science, or other information technology related field to include course work in systems analysis and applications programming using other generally accepted computer programming languages or in operating systems and data communications technology may be substituted for the required education.
One additional year of experience designing, developing, testing, implementing and maintaining applications systems and programs using other generally accepted computer programming languages or maintaining and modifying operating systems for computers may be substituted for the required education.
Experience operating computer systems; or scheduling, controlling input and output or maintaining a tape library to process data on computer systems; or evaluating, implementing and maintaining microcomputer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages may be substituted for high school on a year-for-year basis.
U.S. Armed Forces military service experience as defined under the Experience Requirement of the Minimum Qualifications may be substituted for the required education and experience on a year-for-year basis.
Licenses & Certifications
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
Additional Information
TO APPLY: You must complete an MDOT employment application (DTS-1) online to be considered for this recruitment. RESUMES CANNOT BE SUBSTITUTED FOR THE MDOT EMPLOYMENT APPLICATION. No paper applications will be accepted.
Selected candidates may be subject to background and reference checks.
You may apply online at: https://www.governmentjobs.com/careers/mdotmd . Applications must be submitted by 11:59 pm on 7/15/2024.
Appropriate auxiliary aids and services for qualified individuals with disability will be provided upon request. Please notify in advance. MD Relay Service Number (711). Bilingual applicants are encouraged to apply.
The Maryland Department of Transportation is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.
Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services ( http://www.naces.org ) or World Education Services: International Credential Evaluation ( https://www.wes.org/ ).
The selected candidate in this position will not be a member of a covered bargaining unit.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. MDOT does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.
Issue Date: 07/01//2024
Come join the Maryland Department of Transportation Team! We offer more than just a paycheck!!!! We offer healthcare, dental, long term disability, flexible work schedules, and so much more. Read all about our fabulous benefits in detail by visiting:
https://www.mdot.maryland.gov/tso/pages/index.aspx?pageid=152
Don't miss out on a great opportunity for a challenging career along with fabulous benefits!
*Benefits are offered to all full-time, part-time permanent and contractual (partially subsidized) employees. Temporary employees do not receive benefits.
01
Do you have at least one (1) year of experience in a role involving collaboration and liaison activities with multiple inter-agencies or departments, specifically in the field of IT infrastructure, telecommunications, and governance in a governmental or public sector environment?
Yes
No
02
If you answered 'yes', please provide details regarding your experience. Please include the employer(s) where this experience was obtained, employment dates (i.e., 4/2016 - 7/2020), and whether this was full-time or part-time employment. This experience must also be documented in your application. If you answered 'no', please write 'N/A'.
Required Question
Agency
Maryland Department of Transportation
Address
See Job Posting for Specific Address to Mail an Application ------------, Maryland, ------------
Phone
See Job Posting
Website
http://www.mdot.maryland.gov
Apply
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